801 East Highway 114
Grapevine, TX 76051

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Sales: 469-206-4953

Used Cars: 469-293-3344

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Grapevine Ford Lincoln

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

3228 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

David Mekhail was an absolute 10/10 during the sales

Reviewed by MargaretFebruary 02, 2026

David Mekhail was an absolute 10/10 during the sales experience for my daughter’s first car. From the start, he truly listened to what we wanted (and just as importantly, what we didn’t want), answered every question thoroughly, and offered helpful insight to make sure we were making the best decision. He was friendly, authentic, and refreshingly not the stereotypical “slick car salesman” — you know the one 😅. There was zero pressure at any point, which made the entire buying process comfortable and enjoyable. He genuinely made my daughter’s first car-buying experience a great one. That said, the experience took a sharp turn once we got to the financing portion. Unfortunately, that part of the process was frustrating and took far longer than it should have, which really dampened the overall vibe after such a smooth sale. It was disappointing, especially after such a strong start. All in all, David was fantastic and absolutely deserves recognition for how well he handled the sales side. If the financing experience matched the level of service David provided, this would have been a flawless experience. Go see David — you won’t be disappointed!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Pete was very knowledgeable and helpful.

Reviewed by MS.ClevengerJanuary 11, 2026

Pete was very knowledgeable and helpful. He listened and was able to explain how Grapevine Ford could best serve all my needs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jody was great and kept me informed on the progress and

Reviewed by Robert Kay from TXJanuary 09, 2026

Jody was great and kept me informed on the progress and what had to be done

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Grapevine Ford Lincoln

Welcome to Grapevine Ford Lincoln- Serving the North East Dallas Texas Area with New Ford and Lincoln Cars Trucks Vans and SUVs. We offer sales service parts and a complete Collision Center. In addition to new vehicles we also have a fine selection of used cars trucks and SUVs including Certified automobiles. At Grapevine Ford Lincoln we pride ourselves on treating our customers like family. You don't just buy a car from us but you become part of our family. Our unique new owners' clinics and training workshops help you get the absolute most from your new car truck or SUV.

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