Ted Russell Ford Lincoln Kingston Pike in Knoxville including address, phone, dealer reviews, directions, a map, inventory and more

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8551 Kingston Pike
Knoxville, TN 37919

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Sales: 865-293-5089

Used Cars: 865-500-0232

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:30am – 6:00pm
Tue 9:30am – 6:00pm
Wed 9:30am – 6:00pm
Thu 9:30am – 6:00pm
Fri 9:30am – 6:00pm
Sat 9:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 4:30pm
Tue 7:30am – 4:30pm
Wed 7:30am – 4:30pm
Thu 7:30am – 4:30pm
Fri 7:30am – 4:30pm
Sat 7:30am – 4:30pm

Reviews of Ted Russell Ford Lincoln Kingston Pike

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

30 out of 35 people said they would recommend this dealer

1 (out of 5)

Service

Reviewed by George Gainer in Knoxville, TNApril 11, 2020

The service department is terrible. They have terrible service, they’re not friendly, and all around just really crappy people. I do not recommend going here

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great Deals

Reviewed by truckgirl in maryville tnFebruary 15, 2020

had a wonderful experience, got a great deal on a new pickup. Ease of service, fair pricing, and great sales and finance staff. thanks ted russell

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Fantastic Car Buying Experience - Michelle Abele

Reviewed by Mark G in Waynesville, NCJanuary 30, 2017

My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson. She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!! You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Ted Russell Ford Lincoln Kingston Pike

Day after day, Ted Russell Ford Lincoln goes the extra mile adding a world class buying and service experience that has kept satisfied customers coming back year after year. For 38 years, Ted Russell has served the people of the Knoxville area providing superior service and customer satisfaction. When Ted handed us the keys, we knew he was trusting us with more than just a car dealership. He was trusting us with a legacy, a legacy earned by truly valuing each and every customer who has ever walked through our doors. Today, we carry on that tradition of excellence as the area's leading Ford-Lincoln dealer.

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