Fred Beans Ford of West Chester in West Chester including address, phone, dealer reviews, directions, a map, inventory and more

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1155 West Chester Pike
West Chester, PA 19382

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Fred Beans Ford of West Chester

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

65 out of 73 people said they would recommend this dealer

1 (out of 5)

Online contact needs work

Reviewed by email user in Newark, DEDecember 21, 2020

Based on an online listing I filled out a contact form to ask about one of the cars listed in their inventory. In my message I asked a couple of specific questions. My expectation was to get a response by email. Instead the only communications I received was "please give us a call". If I had wanted to talk on the phone I would have called the phone number given in the listing. Not everybody wants to or is able to communicate by phone. If you want my business you need to communicate the way I prefer, not the way you prefer. I will say they were very quick to respond.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

A dealership with great customer service

Reviewed by Greg in Wallingford PAJuly 21, 2020

I purchased my last seven automobiles from Fred Bean Westchester. I’ve always felt I got a reasonable deal with my trade-ins and I find their service department to be outstanding.

Customer Service 5

Buying Process 4

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Fred Bean Ford West Chester

Reviewed by Bryan in Wilmington, DEMay 12, 2017

Joy Smith was the sales person and she was great. She was super friendly, knowledgeable, and made the process quite easy. The facility was immaculately clean everyone there was friendly. They even had cold water and fresh baked cookies for my girls. I would recommend this dealership to anybody, and actually I have mentioned it to a couple people.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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