A member of the Cars.com family
A member of the Cars.com family
3250 Wilmington Rd
New Castle, PA 16105
Sales: 724-698-2596
Used Cars: 724-510-3489
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near New Castle, PA that carry Ford, Lincoln
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
1124 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Bought a car about 2 months ago I was told it was ran
Bought a car about 2 months ago I was told it was ran thru the shop and things weren't done incase filter was so dirty it was black rear brakes and routers where bad .I shouldn't have to fix these issues when it was supposed to have been run thru the shop before they sell a vehicle. So if anyone buys from them make sure things are changed and fixed before you buy any vehicle
Dealer Response
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Pamela, we'd love to address your concerns in detail. Thank you from the Phil Fitts Family
Maximum rating = 5
The salesman Mangino was terrific and very honest.
The salesman Mangino was terrific and very honest. We will probably shop there in the future.
Dealer Response
We are very happy to hear Albee provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family
Maximum rating = 5
So impressed with the dealership.
So impressed with the dealership.. everyone was extremely friendly.. no hassles.. ordered my new Escape and was in the parking lot so quickly I almost couldn’t believe it was mine
Dealer Response
Renee, Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family
Maximum rating = 5
Phil Fitts Ford in New Castle PA also serving New Wilmington Oakwood and greater Pittsburgh is proud to be an automotive leader in our area. Since opening our doors Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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