Legacy Ford in La Grande including address, phone, dealer reviews, directions, a map, inventory and more

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2906 Island Ave
La Grande, OR 97850

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Sales: 541-963-2161

Used Cars: 541-663-4421

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 1:00pm

Reviews of Legacy Ford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

78 out of 83 people said they would recommend this dealer

1 (out of 5)

Horrible/ shady service

Reviewed by concerned individual in La Grande, ORApril 30, 2021

Blinker on F-150 broke due to normal wear and tear, took said pickup in to have it fully repaired. they said that the mount was cracked but it shouldn't be an issue and wouldn't fix it. (as I was paying out of pocket for parts and labor) I expressed concern over the cracked mount, and was told again it wouldn't be an issue. a few months later the blinker then broke again so I took the pickup back in to have the shady work redone. the representative said that the mount was continually breaking and that they put in a longer screw to help hold it together, but it was going to keep breaking. the representative then told me that I would have to schedule a third service visit and pay full price (again) if I wanted the issue resolved. I highly recommend anybody looking for service to be done to avoid the hassle with legacy service department and go to a mom and pop shop.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Don't buy from them.

Reviewed by Jamie Sullivan Kristi Anthony in Baker cityOctober 30, 2019

Our Subaru's transmission failed. $7000 to replace on a $12,000 car. They Said they would replace with anther vehicle, but it just turned into another sales deal giving them another several thousand in profit. They even wanted another down payment. I cannot get another car as I have 6 years of payments. We are consulting a lawyer.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Worth a 4 hour drive!!!

Reviewed by Anthony and Courtney (Popcorn burners) in Gresham, ORFebruary 24, 2018

We had been looking for a Suburban 2500 (rare!). One showed up on our online search, meeting our mileage criteria, but no pictures. Amanda Long (the best) was nice enough to provide us with DETAILED pictures of any flaw on the body she could find, and spoke with us ahead of time, along with working out some numbers, so we would know whether it was worth our drive or not. We made our 4 hour trip from Gresham, purchased it that evening, spent the night at the Best Western around the corner (also fantastic,) and drove it home the next morning! Wonderful experience. We burnt the popcorn, but no smoke detectors were harmed in the process, and everyone had a good laugh. I'm pretty sure that's how we'll be remembered there!!!! Viva Legacy!

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Legacy Ford

Here at Legacy Ford, a 7 time recipient of the President's Award, we make customer service our #1 priority. From doorstep delivery to our vast array of financing options & vehicles to choose from, we want to make your car buying experience a pleasant one. In addition to our experienced sales and management team, Legacy Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Legacy Ford offers competitive pricing for your automotive maintenance needs. Please call 541-963-2161 or visit www.legacyford.net

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