Seth Wadley Ford Lincoln

My preference would be to give these guys zero stars, but I guess that isn’t an option. After conducting my research on the used car inventory across the OKC metro, I settled on a vehicle that was at this dealership. I sent inquiries about the vehicle to the dealership and was assured it was still available. So I started off on my 1.5 hour drive to the dealership. Sometime well after my departure, I received a text from someone at the dealership notifying me the vehicle had sold. Since I was driving, I didn’t bother reading this text. Furthermore, it wasn’t until after I met with the salesperson at the dealership that I checked my texts. What I found irritating was the salesperson didn’t even know the vehicle had sold. In fact, he even told me the vehicle was on hold to another customer. He suggested I pay a couple hundred down on the vehicle and come back the next day for my test drive. All of this when the vehicle had not sold earlier in the day, but LAST WEEK!! I can’t imagine running a business in this manner. Nobody that I talked to seemed to actually know what was going on. I feel like I am doing a public service by urging others to steer clear of buying a vehicle at Seth Wadley Ford.

This was the worst buying experience of my life. Bought a 2103 F250 Lariat. I know this is a big surprise but they only care about that almighty dollar! Client relations are TERRIBLE! They are all honey to get you into a vehicle and then they couldn’t care less. They also use the distance to their advantage BC nobody wants to drive out their for any type of servicing and if they do “it’s going to take 2 weeks so you might as well go to a local shop” That’s their fav line. Haven’t made the first payment and already had to scrub the DPF filter and replace the back calipers and rotors BC they were so thin they tore through the caliper but finally 3 k later and I’m good I think. It’s been 6 weeks hopefully I can get the title in before I have to go out there to get ANOTHER paper tag.

Upon arriving & meeting Salesman Jonathan Fields, we told him what we wanted to see. During the whole process he wasn't pushey or didn't try to talk us into something else. He was very thorough explaining differrent model of trucks. His demeanor through the sale was EXCELLENT. James Cameron, Sales Manager Travis & Julie Leeper were also very thorough & a PLEASURE to do Business with!!!! I never got any impression I was not being told the truth about the transaction like I have in other car dealerships. We would recommend SETH WADLEY FORD & STAFF to all interested in buying a NEW VEHICLE. Thanks, Jonathan, James, Travis, & Julie FOR A FANTASTIC EXPERIENCE!!!!!