Doenges Ford Lincoln Toyota in Bartlesville including address, phone, dealer reviews, directions, a map, inventory and more

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1901 SE Washington Blvd
Bartlesville, OK 74006

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Doenges Ford Lincoln Toyota

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

26 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Bought used off Cars.com

Reviewed by Bryan Charanza from Lubbock, TexasAugust 06, 2018

Bought a used Jeep Grand Cherokee from Roxy. It was a little hard to get ahold of anyone initially after finding the car in cars.com, but once I did get ahold of Roxy she went and took pictures and disclosed everything she could find to me. Her pictures were so close and detailed I actually thought the car was worse than what it actually was. I had planned on replacing a bumper, but it turned out to be barely a scratch. Hardly noticeable, but she got a picture of it for me, which was nice. I bought this car from long distance so it was being shipped and I had to drive partway out to pick it up because of schedule conflicts, but Roxy and the dealership worked with me to get the car as quick as they could. I wish it hadn't cost 400 dollars to ship, but it beat me having to drive 7 hours one way to pick it up. They gave me a really decent deal on my pickup I traded in also and I couldn't argue over the price because it was already very low. Overall I'd easily buy the car this way again over going inside a dealership ever again. Plus the Q certified 2 year warranty is nice.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

I was deceived by the sales staff!

Reviewed by Sean from Lubbock, TxFebruary 19, 2018

We are looking for a vehicle for our daughter. We are having to look in a pretty long radius from Lubbock and found exactly what she was wanting at this dealership which is 8 hours drive. Luckily my brother lives just 45 miles from the store so I asked if he could test drive it for us to let us know if there was anything wrong that I needed to be aware of before driving that far. We found this truck on Cars.com for 14,500. When he arrived, they told him they ?just found out? the truck needed $2000 in various repairs and that the truck had been on its way to the action the day before. During my brother?s test drive and inspection he confirmed there were issues that needed to be addressed. Upon returning to the dealership he was told the dealership would be willing to split the cost of the repairs and pay $1000 if we paid the other $1000 and that the price would be $16,500. My brother was not aware that the listed price was $14,500 so when he told me of the deal they were willing to make with us, I was confused. Then I went back to the web site and saw that the price has been raised to $15,500!!! This happened during my brother?s test drive!!! When I called my sales person (Roxy) and offered to take them up on the deal to split the cost of the repairs and to pay $1,000 more than the ORIGINAL listed price of $14,500, for a total price of $15,500, I was told they would not accept that because they would be losing too much money and the price was $16,500. I asked for my $500 deposit back and ?walked away?. I don?t know about you but that was a dirty trick to raise the price of the truck during the test drive and then offer to split the cost of repairs! The folks at this dealership cannot be trusted! That was just underhanded and dishonest! I?m trying to find a safe, realiable vehicle for our daughter and I expected to be treated fairly.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for bringing your concern to our attention. We are sorry that you do not feel you were treated fairly during your recent visit to the dealership. The truth is the vehicle was an older high mileage vehicle and it was sent to the auction for sale and retrieved when you inquired about it. We had decided not to do the work required to make it "retail worthy" on our lot. Normally, we would have taken it offline when that decision was made but that did not happen in this case. As an older vehicle that does not qualify for our Dealer Warranty, it was available and listed at the price advertised on an "as/is" basis. When we were discussing additional repairs with your brother, we were negotiating additional work we would recommend for the vehicle. We believe we were truly trying to be transparent and honest about the condition of the vehicle. Good luck in your search for a vehicle for your daughter.

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Speedy yet thorough service department

Reviewed by Susan Griggs from Coffeyville, KansasAugust 31, 2017

I drive 45 miles to bring my car in for service. This dealership is worth the drive. The service department is friendly and they are extremely helpful when I need something.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Susan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks for coming so far out to come see us every time!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Doenges Ford Lincoln Toyota

Doenges Family of Autos saves you time and money when searching for a new or used vehicle. We offer a great selection of new Toyota Ford and Lincoln automobiles as well as select certified and used vehicles. All Doenges new vehicles come with a complimentary 7-year/100000 miles limited warranty. Home of the $9.95 Oil Change! Located on US Highway 75 South/Washington Boulevard in Bartlesville Oklahoma -- about 40 miles north of Tulsa. Doenges is proud to be part of the community for over 75 years.

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