Fenton Ford of Ada in Ada including address, phone, dealer reviews, directions, a map, inventory and more

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1600 Lonnie Abbott Blvd
Ada, OK 74820

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Fenton Ford of Ada

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never use this company

Reviewed by Bobby from Ada, OklahomaFebruary 19, 2020

Purchased a 2016 Ford F350 Platinum truck from this dealership. Upon arrival to look over the truck I found all interior parts behind rear seat missing. The company agreed to purchase all parts then to have them sent to my home address in Kansas. Weeks went by without parts being delivered. Parts arrived and there were missing and broken parts. Once I cleaned the truck out, I found air fresheners stuffed under the seats, in the air vents and behind the seats. Once removed the truck was clearly smoked in and I was very dissatisfied. Months later, I found under the truck where a front end impact had occurred. With attempted frame repairs and multiple other issues that were caused by this impact. Contacted dealership and they had me take the truck to my local Laird Noller Ford dealership for an evaluation. I was provided a estimate of approximately $3,000 to make necessary repairs. After contacting the Fenton Ford Dealership it was nearly impossible to actually speak with the General Manager, I find out they have had multiple Managers that have been replaced multiple times from the time of my purchase. So I have to start over with my issue time and time again. After months of dealing with the different managers, they simply washed their hands of this issue insisting this is not their problem. My local ford dealership also explained to me that the welds that were made on the frame were clearly there for a long time. As well as spray painted over as a potential cover up. As a customer, I spent $44,000 on a truck that had issues. Their company claims the truck went through a preowned inspection which is hard to believe, when I (a non mechanic) was able to find this issue on my own. Then for the company to not offer to make it right by any means necessary, take months to get me an answer, and to deal with many different managers, it seems like a very dishonest company that is not professional what so ever. I have attempted to have the dealership make repairs, trade my truck back into them, and to return for a refund. No manager I have spoke with is willing to work with me what so ever. Requested to speak the matter over with the business owner. Have been waiting weeks to hear from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Yahoos

Reviewed by Dissatisfied from AdaAugust 02, 2018

Absolutely terrible customer service full of deciet and dishonesty. Salesmen and Management tell you what you want to hear and do not back it up.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best experience at a dealership in years!

Reviewed by Nicole from Ada, okMarch 05, 2018

Haley set me up with appointments that worked for my schedule (I'm 9 months pregnant and still working). She set me up with Roxanne and she's a really great saleswoman. Not too pushy and always willing to stay late or reschedule our appointments. My husband and I ended up not buying from here, but she wasvstil super caring and thoughtful. When we look to buying again, we will definitely be back! It's nice and refreshing to have salespeople who care what's best for us, the consumer. Their facilities are really nice as well. All in all I'd say it's one of the best experiences I've had at a dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Fenton Ford of Ada

Fenton Ford of Ada carries a huge selection of new and pre-owned vehicles in Ada OK. If you're looking to lease or finance your next Ford Fenton Ford of Ada has competitive lease specials and financing options on new Ford vehicles. Fenton Ford of Ada also has an extensive collection of quality

We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.

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