6930 Pearl Rd
Cleveland, OH 44130

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Sales: 440-499-6871

Used Cars: 440-499-6871

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ken Ganley Lincoln Middleburg Heights

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

645 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They were open early and I was able to take my car in and

Reviewed by Frank415January 17, 2025

They were open early and I was able to take my car in and still go to work, they completed the job on the same day and gave me a loaner so I was very pleased with the way they took care of me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Car was left dirty, they didn’t bother to clean up after

Reviewed by koukouras50January 14, 2025

Car was left dirty, they didn’t bother to clean up after themselves. We had them put on aftermarket headlights, but they didn’t hook them up correctly and said it wasn’t their problem to redo them because they worked when they tested them but when it was taken off a lot, they didn’t work properly and told my son they wouldn’t fix it and it’s our problem very unprofessional would not tell people to come here

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding service from start to finish.

Reviewed by billewickJanuary 09, 2025

Outstanding service from start to finish. Prompt and professional, exceeded my expectations in every way.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Lincoln Middleburg Heights

KEN GANLEY LINCOLN MIDDLEBURG HEIGHTS is an award-winning dealership and welcomes you to stop by and visit our Lincoln showroom. Come see why customers love the Lincoln effortless buying experience. Our Used Car inventory includes many clean low mileage one owner vehicles. We are proud to offer a CARFAX vehicle history report with each car. Our award-winning Service Department is available to keep your Lincoln running like the day you purchased it! Additionally, we have a Lincoln Mobile Service Van that is available to do oil changes and light maintenance work for all makes and models with the same great award-winning service.

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