6930 Pearl Rd
Cleveland, OH 44130

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Sales: 440-499-6871

Used Cars: 440-499-6871

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ken Ganley Lincoln Middleburg Heights

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

710 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership was clean, car was delivered very clean,

Reviewed by Guy Jardine from Middleburg, OHJanuary 15, 2026

The dealership was clean, car was delivered very clean, with all weather mats installed. They made the process easy. All around professionals from sales to parts.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

John Hern and the whole team are great.

Reviewed by lisaroachDecember 20, 2025

John Hern and the whole team are great. Everyone there is very friendly and helpful.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Getting a car repaired is usually a huge pain.

Reviewed by Ashaffer1228December 18, 2025

Getting a car repaired is usually a huge pain. Not here! Was the easiest process ever. Set up my rental. Kept me posted on the progress. Car was detailed and looked brand new when finished. Also returned my rental. People were great! Would 100% highly recommend!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Lincoln Middleburg Heights

KEN GANLEY LINCOLN MIDDLEBURG HEIGHTS is an award-winning dealership and welcomes you to stop by and visit our Lincoln showroom. Come see why customers love the Lincoln effortless buying experience. Our Used Car inventory includes many clean low mileage one owner vehicles. We are proud to offer a CARFAX vehicle history report with each car. Our award-winning Service Department is available to keep your Lincoln running like the day you purchased it! Additionally, we have a Lincoln Mobile Service Van that is available to do oil changes and light maintenance work for all makes and models with the same great award-winning service.

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