Mark Ficken Ford Lincoln

Ford and Lincoln New Car Dealership in Charlotte, NC

7601 South Blvd
Charlotte, NC 28273

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Sales: 844-629-8691

Used Cars: 888-542-2965

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm
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Reviews of Mark Ficken Ford Lincoln

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

2435 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

From out of town, called and was able to get an early

Reviewed by Thomas Perry from Charlotte, NCDecember 12, 2025

From out of town, called and was able to get an early evening appointment. Which is amazing to me. Got me in and out and everything checked out.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Everything is OK.

Reviewed by Yolanda Toliver from Charlotte N,CDecember 09, 2025

Everything is OK. The service was excellent. I will recommend someone to come to see you guys for a vehicle or for oil changes or anything else.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Yolanda, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Maximum rating = 5

5.0 (out of 5)

Salesman Drew Gilgio was phenomenal.

Reviewed by Peter Truxaw from Charlotte, NCDecember 09, 2025

Salesman Drew Gilgio was phenomenal. We made a deal on a new 2025 Expedition in no time. Everyone I met at the dealership was helpful, courteous, and knowledgeable.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Peter, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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Maximum rating = 5

About Mark Ficken Ford Lincoln

Welcome to Mark Ficken Ford Lincoln Located in Charlotte NC. Mark Ficken Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Mark Ficken Ford Lincoln a good one - for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford or Lincoln you've come to the right place.

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Want more details on Ford or Lincoln vehicles?

Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger

Lincoln

Aviator, Corsair, Nautilus, Navigator
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