Ford Lincoln of Smithtown in Saint James including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford and Lincoln New Car Dealership in Saint James, NY

Overall Rating

4.9/5

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Welcome to Ford Lincoln of Smithtown! Located in St. James, NY, Ford Lincoln of Smithtown is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln of Smithtown a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 877-513-0281 for your No-Obligation Internet Price Quote from our Internet Department.

If you're looking for service for your new Ford or Lincoln, Ford Lincoln of Smithtown's trained mechanics can help keep your new car running like new. So give them a call!

Ford Lincoln of Smithtown Reviews

Overall Rating

4.9/5

860 out of 873 people recommended this dealer

Customer Service:

4.6/5

Buying Process:

4.6/5

Quality of Repair:

4.6/5

Overall Facilities:

4.6/5

Horrible Service Department

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by M
in Smithtown
June 13, 2019

This is the worst Ford Dealership to deal with! Their service department is horrible! I have purchased five cars from them and they do not care about their loyal customers. I am sitting in the dealership waiting to get my airbag recall serviced after trying for a long time. They claim they are always busy or don’t have the part. I have a 2:30 appointment and arrive at 2:15. They have an attitude towards me and ask why am I bringing in a car so late in the day and it has to be left overnight. I state that I have an appointment and they are to service it. In the past they have always driven me home while my car is in their shop. I live less than 5 minutes away. Today they tell me they have no cars. Really, aren’t they a car dealer. They said they can drive me home in my husbands mustang (the car that is being serviced). There is no way they are driving our car around. Then proceed to tell me it’s going to be a few hours. So now I am forced to sit here! Stay away from the service department!!

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Great experience

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Vince
in Huntington, NY
May 19, 2019

I’m leasing a Ford F-150 Lariat. I dealt with Rocco and he was great to deal with. The dealership is clean. All the sales people were dressed uniformly in golf shirts. Little stuff like that lends credence to professionalism from the dealership, which I personally like. The finance manager Tony was very nice enough to give me a complementary full tank of gas. I was a target for a bait and switch at Huntington Ford, and as a gesture of goodwill, he filled my 36 gallon gas tank up, gratis If you’re looking for a Ford, and live on Long Island, do not waste your time going anywhere else. Drive out to Smithtown it’s worth the drive and worth the no-nonsense experience.

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Smithtown Ford makes car sales easy again!!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Joe Milito
in Lake Grove, NY
November 13, 2018

Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!

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Picture of Ford Lincoln of Smithtown in Saint James

Dealership Contact Information

Ford Lincoln of Smithtown 440 Middle Country Rd
Saint James, NY 11780

Sales: 631-239-2270
Used Cars: 631-850-3405

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	11:00am	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:00am
Close	Closed	5:00pm	5:00pm	5:00pm	5:00pm	5:00pm	4:00pm

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New Car Locator New Car Inventory for Ford Lincoln of Smithtown in Saint James, NY, 11780 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles
10 2019 Lincoln Continental Vehicles
11 2019 Lincoln MKC Vehicles
12 2019 Lincoln MKT Vehicles
13 2019 Lincoln MKZ Vehicles
14 2019 Lincoln MKZ Hybrid Vehicles
15 2019 Lincoln Nautilus Vehicles
16 2019 Lincoln Navigator Vehicles
17 2019 Lincoln Navigator L Vehicles

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