Ford and Lincoln
New Car Dealership in Huntington, NY
Overall Rating
1/5
Read dealer reviews
*Under New Ownership*
We aspire to deliver superior customer service; we will not stop improving until we have 100% satisfaction, 100% of the time. We will earn the loyalty of every customer with which we have contact.Life-long relationships will be developed with our customers when we treat each and everyone as if they are the most important person in the world; giving them our undivided attention and the gift of truly listening to what they are saying they need and want as opposed to merely waiting for our turn to speak.
Huntington Ford Lincoln's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Huntington Ford Lincoln Reviews
Overall Rating
1/5
0 out of 3 people recommended this dealer
Horribly disappointed.
Reviewed by JM
in Huntington NY
February 19, 2021
Very disappointed in this dealership. I specifically asked if a certain car was available for sale which I was assured (in writing) that it was. I didn’t want to end up in a “bait and switch” situation so I specifically asked the salesman (John) numerous times if he was sure he could sell me the car that they had “on order”. After assuring me I could purchase this car, he took a $500 deposit. He even scanned me over the contact with the vin number on it! After 2 days I get an email that his manager told him that the car he sold me couldn’t be sold as it was for a display model. You would think they would’ve realized this before taking my $500??? I asked them to do right by me and honor the sale since they already took my money but they refused. Now I will start my car shopping all over again and have to wait days to get my $500 back (who knows if I’ll even get it back). I don’t blame the salesman as he asked THREE managers and they all told him that it could be sold. Once they got my money then realized they couldn’t sell it?? The car is even still up for sale on their website!! Avoid this dealership as they scammed me! I am in retail business and if we sell a customer something, we honor the sale. We don’t bait and switch as it is ILLEGAL!
The # 1 dealer for the worst service.
Reviewed by Mad customer
in Huntington n.y
October 07, 2020
Nobody returns calls ,stay away from this place.
Car in for service for over 2 weeks with no end in sight.
Joel service manager should be let go.
Horrible customer service
Reviewed by Dan
in Northport NY
June 03, 2020
Mind blown at the lack of interest of so called sales person “John”
We come in looking for an explorer not knowing options available for the vehicle. First thing sales person saids “what do you want?” Not the way to start a conversation with a potential customer.
Disgusted at the way it was handled. Wouldn’t even entertain sitting us down. Coming from someone that’s been working in a dealer... shame on the managers for having such a nasty sales person.
