Lincoln White Plains in Elmsford including address, phone, dealer reviews, directions, a map, inventory and more

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250 EAST MAIN STREET
Elmsford, NY 10523

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Lincoln White Plains

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

299 out of 305 people said they would recommend this dealer

1 (out of 5)

"Under New Management" means 4X the price.

Reviewed by NYCRob in Scarsdale, NYNovember 06, 2019

I had brought our vehicle here for years. Last fall, I've had them mount and balance my winter tires - $95. Then yesterday, I get a small nail in the tire. I bring it in, trusting they'll do a great job as before, until I got the bill - $120!!! When any and every tire shop will charge at MOST $40 to patch a hole and remount/rebalance the tire. I was polite and calm, trying to calculate how is it that mounting and balancing four tires is $95, yet patching a hole (10 min. labor), and remounting/rebalancing a single tire is $120? The manager got defensive, and along with his two other service advisors proceeded to tell me this is how much time it took their tech. Sure, 45 minutes to mount and balance a tire! Their tech is getting training on my dime, because anyone who knows how to patch a tire would take no more than 10-15 minutes to patch/mount/balance a wheel. When you charge $95 to mount and balance FOUR tires, and then proceed to screw a return customer with a $120 for a SINGLE tire, don't expect them to leave with a positive experience. They also constantly tell you to leave them great review with Lincoln corporate when they call. Well, you can count on me being quite honest with my feedback when they call. They've seen the last of my dollars.

Customer Service 1

Buying Process N/A

Quality of Repair 3

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Enjoyable experience. Thanks Mike and Andy!

Reviewed by Kurt in Lancaster PAOctober 25, 2019

Had a great experience trading in and buying newer car. Staff were very professional and efficient at closing the deal.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Excellent Auto Dealer

Reviewed by Mike in Queens in Elmhurst, NYNovember 29, 2012

I got my Ford 2006 Escape here and I can only give the highest praise to White Plains Lincoln. I've had my car serviced and inspected by them. They are so courteous and professional. They are a real pleasure to do business with.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Lincoln White Plains

Located in White Plains, NY, White Plains Lincoln is proud to be one of the premier dealerships in the Westchester, Port Chester, Yonkers, Greenwich, Bronx, New Rochelle, Rockland, Fairfield and Scarsdale area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with White Plains Lincoln a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Lincoln, you?ve come to the right place.

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