Chapman Auto Store of EHT, NJ in Egg Harbor Township including address, phone, dealer reviews, directions, a map, inventory and more

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6744 E Black Horse Pike
Egg Harbor Township, NJ 08234

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Sales: 866-773-5821

Used Cars: 866-301-2456

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Chapman Auto Store of EHT, NJ

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

374 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Oil change life was less than 3 months & 3k miles

Reviewed by J from Ocean city July 18, 2022

Got an oil change from them less than 3 months and 3k miles, now the truck says oil life at 5%. Either someone did not reset the oil life on the truck or they are not using ford motor craft oil and filters. Never go back here again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Wasted my time

Reviewed by Steve matthews from Phila paJuly 13, 2022

Don’t go there if you are going to buy from Chapman definitely not that one I had a pleasant experience with the one in Horsham PA decided to visit their dealership While we were down in Atlantic City After spending two hours in their dealership I tried making a deal with them and was told they would not write the deal while I was there Even with a $25,000 payment and excellent credit they would not wait 36 hours for me to bring my trade in I ended up calling on the phone and making a deal with the Horsham location What an absolutely waste of time down a third dealership I would never go there again nor would I recommend anybody else

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Steve, thanks for taking the time to leave us your honest feedback. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (609) 646-2000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Waste of time going to the dealership They pick and

Reviewed by steveJuly 13, 2022

Waste of time going to the dealership They pick and choose who they’re going to sell their limited inventory to Spent two hours there and then said OK let’s make the deal and they said we can’t right now you me to have your trade with you right now we can’t wait 36 hours Seriously I was not even doing a trade just turning a Lease in that I bought from them Apparently the Chapman group has separate ownership and that egg Harbor Township Is a franchise that the owner I think is clueless on what is really going on

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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