Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo in Kansas City including address, phone, dealer reviews, directions, a map, inventory and more

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1 Vivion Road
Kansas City, MO 64118

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Sales: 816-479-5483

Used Cars: 816-459-2724

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 1:00pm

Reviews of Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

54 out of 61 people said they would recommend this dealer

1 (out of 5)

Would never go bacm

Reviewed by Leslie in Kansas City’sMay 16, 2021

I wouldn’t have them fill my tires with air. Poor communication. Poor service. Two other mechanics looked at it after them and were stunned they didn’t take care of the damage done. 5 Hyundai’s and 3 cars purchased here. I’ll never be back and never recommend them to anyone.

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

DISAPPOINTED is an understatement...

Reviewed by Sara in Wichita, KSMarch 16, 2021

My entire experience with this dealer was disappointing from the start. First off, I submitted a trade value report for my current vehicle, and no one ever contacted me regarding it. When I finally spoke with an actual person regarding the vehicle that I was interested in (Coorey), he confirmed that the vehicle was available, and we corresponded regarding my trade. Hours later, I received an email from him telling me that the vehicle was selling the next morning. He knew that I was very interested and was trying to make a deal. There was no communication from him that there was another person interested in the vehicle. Aside from this, they had the car for 256 days, and the day that I would have likely purchased it from them, they sell it to someone else?! I feel like the car was sold out from under me. This whole experience was especially disappointing as I'm extremely picky about the cars that I buy. When I finally make a decision, it's a big deal for me. The whole thing just seems fishy, and the lack of communication from the start is unacceptable. I would definitely be careful buying from this dealer.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Outstanding Service and People

Reviewed by "FLEX GUY" in Kansas city, missouriJanuary 22, 2018

Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

You can purchase a vehicle from the comfort of your home and get it delivered right to you! We are a national online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Northtowne sells has a clean title and an AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues.

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