R C Bliss Inc

We took our car to get detailed inside and outside and they did fantastic ! They even took out our weather tech mats and cleaned them. The car smelled just like new when I got in it and so clean! Took to someone else before and I will never go back there. Only this dealership now and they were very reasonable!

We recently purchased a used vehicle from R. C. Bliss Ford in Faribault MN. They state upfront that they do not negotiate on price. In buying the car because they are firm on price I had asked the sales manager, Steve Grant, if they would then fix some of the paint chips and small dents in the car, he agreed. I then proceeded to walk around the car pointing out some of those issues. I also stated that when they were doing this that they too look it over because I could not see them all and while doing the work they might see other areas that needed attention or touchup. When we picked up the car I checked the areas that were obvious on my first visit and they were acceptable so we finished payment and left with the car. When we got home and the car was parked in the garage I happened to notice another small ding and reached out to Steve Grant at R. C. Bliss. I have since been told that they can fix the ding but I will have to pay for it. I stated that when we negotiated the repairs to the paint they were to take care of it then. He said no that was not the deal. They were only to do what I had pointed out. I told Steve that I had specifically said they should look it over and take care of any issues. He then proceeded to accuse us of putting the ding in the car. At this point I wish I had been more thorough when looking over the car, My mistake was assuming they would be straight shooters and if they too saw an issue would have taken care of it. At the very least I would have thought that once a concern was found they would have taken care of it. This is one place you will want to make sure everything you ask for is in writing. Don’t let them rush you through a sale. Don’t take anything for granted because in the end customer satisfaction is not their priority, only another sale is important to them…..or better yet buy somewhere else.

Owner is a rich entitled xxxxxx and only cares about making a buck. xxx car was always in and out of the shop. Dont buy from them.