Mills Ford Brainerd in Baxter including address, phone, dealer reviews, directions, a map, inventory and more

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14858 Dellwood Dr
Baxter, MN 56425

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Sales: 218-297-4464

Used Cars: 218-297-4476

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Mills Ford Brainerd

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

296 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank you Reese!

Reviewed by Cheryl Ramerth from Brainerd, MN January 04, 2022

My husband and I came in a half hour before closing to test drive a beautiful 2018 Impala that just came in. We worked with Reese who was very polite, personable and not a pushy salesperson. That is my favorite type of salesperson. We ended up coming in the next day to purchase the vehicle. We buy all of our home and work vehicles from the Mills dealerships in Brainerd/Baxter. We have always had great service no matter which Mills we go to.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Felt so comfortable

Reviewed by Shawnia from Bigfork, MNOctober 03, 2020

This was my first time buying a car and they made it so easy. I felt super comfortable with them and they eased my anxiety with purchasing a newer car. These guys are great!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Shady dealer

Reviewed by Jay Hanson from Detroit Lakes, MNJuly 19, 2020

We are in the market for a late model, high mileage suv. I was in contact with Donald Griggs (sales) 3 or 4 times, receiving information about a 2015 Kia. My wife and I made the 2 hour drive to Brainerd, expecting no surprises, I'd already made inquiries. We were hopeful to make the purchase. We arrived at the suv before Donald, skipping going inside the dealership and instead called to alert him we had arrived. Whomever I spoke with was adamant we come inside, but I refused and went straight to the Kia. I now know why the person wanted us inside. On the dash of the Kia was a form titled Pre-Auction Checklist. The vehicle had been inspected and prepped for auction. The inspection form listed multiple repairs that neededto be done and the expected expenses, to include an oil leak at the rear of the engine the technician was unable to predict cost of repair. Donald didn't disclose the deficiencies and let us drive 2 hours, hopeful to sell this car before it was to go to auction. Mills Ford needs to review it's sales practices. We will never patronize this dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mills Ford Brainerd

At Mills Ford Lincoln of Brainerd / Baxter we will always show you the best purchase and lease options.

We price our used inventory competitively to current market prices. We study the market on a daily basis to ensure you receive the best value. We take this approach to pricing to ensure a "hassle free" purchase experience. Since 1922 Mills has built a family tradition of trust through honesty and integrity. We develop mutual long-term relationships with our customers by exceeding their expectations and creating world class experiences!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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