Southgate Lincoln

The service department is excellent. Oil changes are done efficiently and I never wait longer than promised. Highly recommend

Everything from start to finish was really great. I had a tire going flat and the sensor went off when I started the car in my garage. I drove directly to the dealer and they were able to find the cause while I waited. The Service dept person was Greg. Super nice guy. I had run over a large hex screw and needed a new tire. It was ordered and came in to the dealer the same day. My car was ok to drive and I didn’t live far. I went back in and tire was replaced. Very happy about that!

Emailed looking for a Corsair and heard from Alexis. I explained my wants on the phone and we set a date for an in-person. I arrived at 3pm and was greeted with coffee and seated in a suite with a big screen. Although we had clearly discussed the Corsair, coming from a Navigator and seeing the line in the showroom, Alexis had no problem pivoting and showing me the Nautilus instead. The big screen made the transaction transparent. No more let me talk to my supervisor nonsense. The numbers were clear. I didn't feel any pressure. I left in my new Nautilus. She followed up post purchase to make sure that I was happy. Southgate Lincoln made it easy to buy but easier to maintain. They will pick up the Nautilus for oil changes/service and will return it washed. Will return for my next lease.