2424 28th Street Southeast
Grand Rapids, MI 49512

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Sales: 616-272-7220

Used Cars: 616-272-7220

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of LaFontaine Lincoln of Grand Rapids

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

302 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tyler did a great job, bent over backwards in trying to

Reviewed by stanlechFebruary 04, 2026

Tyler did a great job, bent over backwards in trying to fulfill my desire for a certified used vehicle to replace my totaled MKC. He took the time to make sure I was satisfied during the purchase. He even applied on my behalf for a refund on the unused portion of the ESP contract on the totaled unit. I doubt if many other sales persons would take the time to do so.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The salesperson was very helpful and attentive to our

Reviewed by wheelerJanuary 11, 2026

The salesperson was very helpful and attentive to our opinion preferences and found the perfect vehicle for us. The sales process was smooth and so was the trade-in paperwork.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Drove 4 hours to purchase a Nautilus we found on line.

Reviewed by Budman08December 06, 2025

Drove 4 hours to purchase a Nautilus we found on line. Sales person was fantastic as was the finance lady. Used car manager should be restrained for customer satisfaction. Low balled our trade and insulting at price given. Apparently he knows nothing about what he's talking about. Took car elsewhere and got over double what he quoted he waisted my time so took longer than expected to finish the deal. Never even saw him.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About LaFontaine Lincoln of Grand Rapids

Welcome to LaFontaine Lincoln of Grand Rapids! Our dealership is proud to serve shoppers around the Grand Rapids, East Grand Rapids, and Rockford, Michigan, areas. Whether you’re just beginning your buying journey or are still deciding on your next vehicle, our team is here to help. From our vast inventory of luxury vehicles to our online shopping resources, we have everything you need during your car-buying journey. Read on to learn more about us.

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