Sentry West Mazda in Shrewsbury including address, phone, dealer reviews, directions, a map, inventory and more

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940 Boston Tpke
Shrewsbury, MA 01545

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Sales: 508-281-2536

Used Cars: 508-281-2687

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Sentry West Mazda

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

158 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

No Nonsense

Reviewed by JM from Ashland, MAApril 01, 2022

Wanted to purchase a CX5 same day. In at 10:30am (with appt), out by 1:30pm w/ the new car. Hassel free. Great overall experience by the team at Sentry.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

My husband and I have bought several cars from this

Reviewed by Karengosselin34February 22, 2022

My husband and I have bought several cars from this dealership over the past 20 years. Have had exceptional service especially from the service manager Jim. If you had a bad experience you probably deserved it.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

Sent me a true car offer, and didn't honor it at ALL! No...

Reviewed by edmunduzarJune 28, 2021

Sent me a true car offer, and didn't honor it at ALL! No reason for why...Been buynig cars for over 25yrs, this dealer has to take the cake for the worst! The other dealers at least didn't present an offer only to take it away minutes later...

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Sentry West Mazda

"The right way to buy a car" is more than just an advertising tagline. It means that we won't run newspaper ads designed to trick you into coming in on a deal that's not real. When you do come in it means we'll treat you like a valued guest. And by"the right way to buy a car" we aren't just referring to the actual buying. We mean it as a philosophy that extends to your service experience as well.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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