Sentry West Mazda in Shrewsbury including address, phone, dealer reviews, directions, a map, inventory and more

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940 Boston Tpke
Shrewsbury, MA 01545

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Sales: 508-281-2536

Used Cars: 508-281-2687

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Sentry West Mazda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

85 out of 92 people said they would recommend this dealer

5 (out of 5)

Great Experience Buying my 2017 CX-5

Reviewed by CTcargirl in Hartford, CTJuly 07, 2020

I'm from CT so I had to drive quite a ways to get up to this dealership that had a used car I was interested in. I had been to several other dealerships trying to find the right car for me. It was my first time buying CPO. Katie was super helpful and after basically spending the day there and chatting, I bought the car. I also never felt pressured to buy it - I felt they were really honest about buying CPO and answered questions more honestly than at other dealerships. The only reason I had to give the buying process 4 stars was because I had to drive up there for the paperwork and they were going to give me a loaner vehicle due to the delivery situation. However, they forgot to set aside 1/10 loaners cars and gave them all away. It kind messed up my plans for the delivery. I think if a dealer makes any kind of promise or sets a certain expectation, you have to hold to it. Overall, they were great and would recommend them.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Rob is very unprofessional and rude

Reviewed by John Adams in Shrewsbury, MassachusettsOctober 25, 2019

Sad to say the general manager Rob Is a very dishonest man that only cares about his profits and dosent call back his clients even after countless tries.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Fantastic Dealership

Reviewed by Eastham54 in Sutton, MAJune 16, 2018

The best car buying experience I have had in many years. Nick was extremely helpful and went above and beyond to answer my questions throughout the entire leasing process. His follow up was - and still is - exceptional as well. The dealership is sparkling clean and everyone we came in contact with was friendly, polite and respectful. This is our second Mazda from Sentry and we are very impressed with the reliability and driving experience these vehicles offer. I highly recommend this dealership as a first stop in any car buying process.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Sentry West Mazda

"The right way to buy a car" is more than just an advertising tagline. It means that we won't run newspaper ads designed to trick you into coming in on a deal that's not real. When you do come in, it means we'll treat you like a valued guest. And by"the right way to buy a car," we aren't just referring to the actual buying. We mean it as a philosophy that extends to your service experience as well.

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