245 Springfield St
Agawam, MA 01001
Sales: 413-206-2035
Used Cars: 413-356-6182
Sales Department
| Sun | 12:00pm – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Agawam, MA that carry Ford, Lincoln
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
618 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Kevin, my salesman, went over and above to get me the
Kevin, my salesman, went over and above to get me the truck I wanted. The truck is amazing. I?m very pleased with the new truck.
Dealer Response
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sarat Ford Lincoln.
Maximum rating = 5
The salesman was good.
The salesman was good. The financing process went smoothly and was well-explained. There was an issue with getting the vehicle inspected, but they resolved it.
Dealer Response
Hi Richard, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Maximum rating = 5
Dealer had truck I was looking for, Price was right and
Dealer had truck I was looking for, Price was right and everything went smoothly, they even delivered truck to me which was over an hour away!
Dealer Response
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Maximum rating = 5
Founded in 1929 by John S. Sarat Sr. Sarat Ford has become the largest Ford Dealership in Western Massachusetts a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success. Today John "Jack" Sarat Jr. and his sons Jeff Chris and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Team. Their full service dealership offers quality products quality service and convenient service hours.
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