Sarat Ford Lincoln in Agawam including address, phone, dealer reviews, directions, a map, inventory and more

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245 Springfield St
Agawam, MA 01001

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Sales: 413-356-6175

Used Cars: 413-356-6182

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Sarat Ford Lincoln

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

500 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Overall, the process went very good.

Reviewed by tflynn1224July 03, 2022

Overall, the process went very good. Car was in perfect condition when I picked it up. I would purchase a car again from Sarat.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Professional dealership.

Reviewed by NovaJune 20, 2022

Professional dealership. Decent amount of inventory. Had the truck I wanted. Did have a few minor issues, nothing serious.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kevin was great!

Reviewed by hall.charlesJune 12, 2022

Kevin was great! I will definitely be going to him when I buy my next car!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Sarat Ford Lincoln

Founded in 1929 by John S. Sarat Sr. Sarat Ford has become the largest Ford Dealership in Western Massachusetts a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success. Today John "Jack" Sarat Jr. and his sons Jeff Chris and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Team. Their full service dealership offers quality products quality service and convenient service hours.

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