302 S Mayo Trail
Pikeville, KY 41501
Sales: 606-653-6066
Used Cars: 606-653-2100
Sales Department
Sun | Closed |
Mon | 9:00am – 6:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 6:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 5:00pm |
Tue | 8:00am – 5:00pm |
Wed | 8:00am – 5:00pm |
Thu | 8:00am – 5:00pm |
Fri | 8:00am – 5:00pm |
Sat | Closed |
See all dealerships near Pikeville, KY that carry Ford, Kia, Lincoln
Overall Rating:
3.1 (out of 5)
84% recommend this dealer
120 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Car Dealer
Do not deal with this business. My integrity(retired military) leave me to tell the public that I worked for this company in two different departments and can tell you that the things seen by undercover customers and issues brought up over 5 years make it seem like anyone would ask “Is that not illegal?”. If there is a way to take your money at any possible angle it is done and promoted at this business. Why the 3 stars? The people whom work here honestly try to do their jobs and want to help people but if they were to be honest with you they would not last long under this managment. I left to try to start my own small dealership with used cars. Most people just want a reliable car at a fair price and will be told the amount of mark up and reasoning behind said mark up. No tricks or sleight of hand. I can live on a few hundred from every car and this dealership can live with a few thousand from each new car but that is not what you will get. Please, understand that the industry as a whole has the same problems but I’ve never been a part of a dealership that will bully or outright cut you off if you try to be square with a person even if they are struggling. I appreciated my time there because I made a lot of money but I just could not be a part of something that lacked integrity in every sense of the word. The team is great people but over time everyone will comply to a insidious standard because they have families or his bill or that bill or even “they are dumb enough to believe it, its not my problem, im just clocking in and out bud”. Thank You. Im not a jaded employee, just be warned that this company will take thousands of unnecessary dollars from you with a purchase or hundreds of not thousands in repairs if there is a morsal of an angle they can codify there sense of right and wrong with. Be safe
Maximum rating = 5
Bruce Walters always goes above and beyond to satisfy
Bruce Walters always goes above and beyond to satisfy their customers, from the salesmen to the service department. We wouldn’t go anywhere else!!!
Maximum rating = 5
chris fouts went beyond to help me get a vehicle.
chris fouts went beyond to help me get a vehicle. i will definely be a repeated constumer.
Maximum rating = 5
Since 1960 we have been of service to the community and have the 3rd generation of the Walters family involved on a day to day basis. It was our founder E. Bruce Walters belief that one should apply the golden rule to all business decisions and we are proud to say that this very same rule holds true today. We treat our friends neighbors and customers as we would choose to be treated. This has resulted in the Walters family selling more new and used cars in Eastern Kentucky than all the other local dealerships combined.
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