2525 Bypass Rd
Elkhart, IN 46514

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Sales: 574-294-1563

Used Cars: 574-294-1563

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Zeigler Ford Lincoln - Elkhart

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

563 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I am writing to commend Dylan in the oil change

Reviewed by CKDecember 05, 2025

I am writing to commend Dylan in the oil change department for his outstanding service. I remembered Dylan from a service visit a few months ago where his professionalism stood out to me. I returned for service today and was pleased to see him again. He continues to demonstrate exceptional customer service and deep knowledge of his work. It is a pleasure dealing with someone so consistent and helpful. Ziegler Ford is very lucky to have him on the team!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for taking the time to share this feedback about Dylan and our oil change department. We are very happy to hear that his professionalism, consistency, and knowledge made such a positive impression on you, not just once but on multiple visits. We agree that we are lucky to have him on our team, and we will be sure to share your kind words with him. -Thank you again for choosing Zeigler Ford for your service needs. We look forward to seeing you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Troy was absolutely fantastic to work with.

Reviewed by TGizDecember 04, 2025

Troy was absolutely fantastic to work with. He listened and answered all of our questions, in fact he gave answers to questions we hadn’t even thought to ask…info we needed to make a decision on wether or not we would purchase a vehicle. The entire process if trading in my F-150 and purchasing a 2023 Ford Explorer was much easier than we anticipated. Less hassle, less paperwork, and actually a pleasant way to spend a bunch of money. We would definitely recommend Zeigler Ford and Troy Kennedy to anyone looking to purchase a new or used vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for sharing this incredible feedback! We’re thrilled to hear that Troy made the entire experience smooth, informative, and stress-free. He takes great pride in helping customers understand every step of the process, and we’re glad his guidance made your trade-in and purchase easier than expected. Congratulations on your 2023 Ford Explorer! We truly appreciate your recommendation and your trust in our team here at Zeigler Ford. If you ever need anything down the road, we’re always here to help.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have bought from Troy at Zeigler a few times.

Reviewed by alyssajo35December 02, 2025

I have bought from Troy at Zeigler a few times. Every time he is patient and answers all of my questions. He makes sure everything is ready to go so signing is a breeze. Everyone at Zeigler is friendly and helpful. I recommend Troy to anyone I hear of looking for a car.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your continued trust in us and for taking the time to share this feedback. We’re grateful for loyal customers like you. Troy is truly one of the best, and we’re glad to hear he continues to make the process smooth, patient, and stress-free each time you visit. We also appreciate your kind words about our Zeigler team. Your recommendation means a lot and we’re always here whenever you need anything. Enjoy the ride and thank you again for choosing Zeigler!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Zeigler Ford Lincoln - Elkhart

Our team believes that customer service means making your vehicle buying and/or servicing experience an enjoyable one. Whether you visit our store or browse our online inventory it is important for us to treat you like a guest and to exceed your expectations.

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  • No cost, no-hassle negotiation
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