3760 South 6th Street
Springfield, IL 62703

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Reviews of Green Lincoln of Springfield

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t not stand by claimed warranty.

Reviewed by Hey3000 from Springfield ILFebruary 28, 2022

Discovered the used car I bought had a major issue 3 days after purchasing and the they told me there was nothing they could do to help. Will not be getting any more business from me or my family.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst Car Buying Experience Ever

Reviewed by Anne S. from Springfield l, ILSeptember 23, 2021

Worst car buying experience ever. I was very, very clear from the beginning the payment that I could afford and all other parameters. I spent over 3 hours last night and deal not complete, was promised deal would be ready for me first thing in the AM. I called to let them know I wanted different vehicle, same as what was approved, same price just different color, was told it would be ready for me. I got here and they know I had small time window because of work and I sat for over an hour and half for them to come out with a higher payment than night before and out of my range, which makes zero sense because this time there was an additional $3000 down. Salesman Justin barely checked on us, was rude and blamed everything on the bank. So I said no thank you and just wasted all this time and no new car.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

The new CX30

Reviewed by Brian ONeill from SpringfieldApril 04, 2021

Love the dynamic duo, Jason/Wes. They did a fantastic job as usual. The entire staff made the transition very easy. Would recommend to all my friends and family.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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