Joe Rizza Ford Lincoln in Orland Park including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

8100 W 159th St
Orland Park, IL 60462

Get Directions
Visit Dealer Website

Sales: 708-294-2011

Used Cars: 888-910-4290

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Joe Rizza Ford Lincoln

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

288 out of 302 people said they would recommend this dealer

1 (out of 5)

Buys be aware

Reviewed by Roc in NapervilleApril 19, 2021

I would give 0 star if I could. I bought a car from this dealer in Dec 2020. I really regretted buying a car from them. They didn't care you as a customer but your money. I felt I was ignored when I walked into the door, no greeting, nobody cared about me. After looking at the car twice, I bought the car, but felt bad right after paying. I should've tested drive for a second time, then I wouldn't buy it for sure. I drove back home after payment and the salesman (Temo Velazquez) drove the car to my address later. I signed all paperwork in the car without lights on, I didn't pay too much attention to my name on paperwork that they spelt incorrectly (Lessons learnt). I noticed the misspelling of my name on title transfer and registration applications (But my name was correct on the initial payment document, so the finance messed it up) right after Temo left and called him to correct my name for title and registration. He said he would let the finance manager know and correct it. I drove back for powertrain inspection as I heard some noise, during which I asked for a copy of transaction. I noticed my name was still misspelt on it, but the finance manager (Bob Burke I believe) said he corrected in the system. The noise was from the tires and gone after I changed four tires. Now I cross my fingers not to have any problems on the car. I called them after two weeks, one month, and two months asking why I haven't received my title, the finance manager said it would take 90 days due to the Covid, Ok, let's wait for 3 months. I felt my name was not corrected, so I called the Secretary of State around 3 months, they said my name was misspelt. GOOD JOB, BOB BURKE and ROOSEVELT STURKEY, you guys were so INCOMPETENT in your position that you couldn't do one thing right!!!!!!!!!!! Or maybe you didn't care your customers at all but their money or you intentionally wanted to give me more troubles. Eventually, I received my title in my mail box with wrong name. I called Temo and Roosevelt Sturkey and left voice messages many times, Temo said he told the finance manager to correct it, so he kicked the fault to the finance. Well, Roosevelt and Bob never returned my calls to solve the issue. Now I filed a correction application and paid $53, because I believe I could save more energy to do my important things rather than beg them correct it to save 50 bucks like a beggar. I am seriously telling you all not thinking about buying a car from them. I've rarely given such low star review (read my google reviews). BE AWARE of this dealer!!!!!!!!!!!!!!!!! Avoid them like plague!!!!!!!!!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

THIS DEALERSHIP IS JUNKKKK!

Reviewed by Hurtspecial in Bourbonnais, ILFebruary 11, 2021

Hello fellow car buyer's! if you'd like to get ripped off and or spoken to like you're an idiot and don't know anything about cars by all means go to joe rizza ford lincoln and experience possibly the work car salesmen in Illinois. they are rude and disrespectful. they value their vehicles as good and highly over price them. if you offer a lower number than their listing price. well they no longer care about your business. they get an attitude with you and start talking to you like you don't know anything about the vehicle. then they will send you an email telling you the car has already sold even when it hasn't. this company is highly unprofessional and honesty act like they are children. so good luck with your car buying experience but honestly DONT GO TO JOE RIZZA FORD LINCOLN!!! you will be treated like xxxx.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Servcie at Joe Rizza Ford

Reviewed by Mary K. in Orland Park, IlDecember 08, 2015

The people in Service are wonderful! This was my first experience with Rizza service, and I was very happy with their attitude and helpfulness. Bob Driggers went above and beyond to help me with the paintless dent removal repair and then called today to tell me the part came in -- as promised.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Joe Rizza Ford Lincoln

Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.

Our primary concern is the satisfaction of our customers.

Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.

8100 West 159th Street Orland Park IL 60462
http://www.rizzafordorlandpark.com/
Sales Service and Parts (708) 294-2011

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top