1312 W Morton Ave
Jacksonville, IL 62650

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Sales: 217-245-7101

Used Cars: 217-245-7101

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Westown Ford Lincoln

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

1767 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional and accommodating.

Reviewed by hopps2012December 19, 2025

Very professional and accommodating. Cierra and Peter were great to work with and very informative.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This is now the third time the oil drain plug was

Reviewed by knollhoff10December 19, 2025

This is now the third time the oil drain plug was re-installed incorrectly on a vehicle. Decided to do business there only out of convenience but never again. Not only do I now have oil spots all over my driveway, but I also had to pay $100 for another oil change because it was already so low.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I keep going back to Westown Ford to purchase a vehicle

Reviewed by kathleenblakeleyDecember 18, 2025

I keep going back to Westown Ford to purchase a vehicle because I don't feel pressured to settle on a vehicle that I am not comfortable buying. All salesman are polite and address any concerns and help find what I have in mind,but give me comparable or better options. The service department is the best. I haven't met a rude or judgemental employee and don't think I will.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Westown Ford Lincoln

We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.

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