11020 SW 186th St
Miami, FL 33157

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Sales: 786-857-5005

Used Cars: 786-857-5005

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:00am – 5:00pm

Reviews of Lincoln of Cutler Bay

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

236 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After calling the dealer to make sure the vehicle that

Reviewed by manuelschemkeOctober 09, 2025

After calling the dealer to make sure the vehicle that was listed was available, I made a two hour trip down to basically Homestead to find out the classic excuse, the offered car is in service and is not available for sale at this moment. This after the sales person Bryan and Oscar both Online sales rep told me the car was available and even send me pictures of the vehicle. My surprise when I get there the car was in the dealer but in the shop. I was received by a floor sales person by the name of Adam, and he just lied straight to my face. He tells me don’t worry the car will be ready in few days and you will be the first to know. I knew something was wrong when I asked to leave a deposit and they refuse to take it. Obviously Adam never called and a week pass by and I have my wife called to see what they tell her. Same story car is available, come on down. Obviously we asked for a sales person to do a live walkthrough of the car never heard from them again. I just yesterday called back to see if by any luck the car was actually available and my surprise car is not yet available now the battery was fixed but the roof is not working. Bottom line a supposed to be a “prestigious” dealer is nothing more than a 441 North Miami scam cheap dealer. I strongly recommend to stay away from them. The car is still listed under the vin number WDBWK56F25F039480 is a Mercedes Benz 2005 SLK. Terrible way to conduct business and to do false and deceitful advertising.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (786) 857-5000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service from Adam Afzali !

Reviewed by Steven Rydberg September 12, 2025

Excellent customer service from Adam Afzali ! My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstanding dealership. Highly recommended

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello Steven, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Be careful when signing, Fraudulent deals, tell you

Reviewed by Chuchy August 24, 2025

Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Chuchy, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lincoln of Cutler Bay

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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