AutoNation Ford Orange Park in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

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7700 Blanding Blvd
Jacksonville, FL 32244

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Sales: 888-229-5054

Used Cars: 866-314-7661

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation Ford Orange Park

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

511 out of 555 people said they would recommend this dealer

2 (out of 5)

Transmission diagnosis

Reviewed by William in JacksonvilleJanuary 05, 2021

I have bought all of my vehicles from this Ford dealer since 1985. I bought a 2018 F150 STX. I immediately took it in for the tranny shifting hard and erratic. First time was told they couldn’t duplicate it. Second time 6 mos later, they had it for a few days and they never contacted me I contacted them just to find out what was up. They to.d me to come and get it they had to reset the computer.when I picked it up there was trash in the bed, and it had been sitting under a tree for so long the leaves were fading the paint. Of course not their fault. The 3rd time a few months later, I was told after resetting the computer, it had to “learn”, my driving habits. REALLY? Now I made an appointment 3 weeks ago because now it is slipping. They called the day before my appt and said they wouldn’t be able to get to my truck. So. I made another appt for 2 weeks later, for a diagnosis only. I knew they were backed up and they would be able to verify warranty and order parts. Then call me when the parts came in. I just took it in for my appt. and before I even got out of my truck a service advisor came out( it wasn’t Courtney, my service rep), and told me he couldn’t guarantee they would be able to look at my truck today, that I would have to leave it with no guarantee they would even diagnose it in 2 weeks. I do not have the luxury of leaving my vehicle for an undetermined amount of time. I would like to take it to a transmission shop, but it is still under 3 yr 36,000 mile warranty, it only has 20,000 miles on it.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

DO NOT WASTE YOUR TIME OR MONEY!!

Reviewed by Chris in Jax,flNovember 11, 2020

Worst customer service I have ever seen. No one will keep you informed with what is going on with your vehicle and when you finally speak with someone all they can do is lie because ?they didn?t know your vehicle was there?. Tell you that your warranty is covering to replace and then tell you 2 days later after having to call them that we replaced the parts and now warranty is not going to cover it and you are responsible for all repairs! Never once did someone call me to keep me up with what was going on I had to call multiple times and ended up just driving up there and charged me almost $1000 more than what they submitted to the warranty company. Oh and truck is pulling to the right after alignment. Would not recommend to my enemy!

Customer Service 1

Buying Process N/A

Quality of Repair 3

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Ford F-150

Reviewed by Herbert Downer in Jacksonville, FlDecember 10, 2016

As of now, I am pleased with my Vehicle. Herb

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About AutoNation Ford Orange Park

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

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