600 Connecticut Blvd
East Hartford, CT 06108
Sales: 860-458-3738
Used Cars: 860-458-3738
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 7:00am – 3:30pm |
See all dealerships near East Hartford, CT that carry Ford, Lincoln
Overall Rating:
4.4 (out of 5)
87% recommend this dealer
795 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very polite and helpful keep the Amazing etic work with
Very polite and helpful keep the Amazing etic work with your customers very clean place and everyone is very helpful
Dealer Response
We're pleased to hear our friendly team and clean facilities impressed you! Thank you for recommending Hoffman Ford, Maria.
Maximum rating = 5
I overheard a conversation one of the service advisors
I overheard a conversation one of the service advisors was having with a customer on the phone. The gentleman was swearing at the person on the phone quite a bit, which was extremely unprofessional. He ended the call by telling them to have a "xxxxty" day. Makes me wonder who else gets spoken to like this—aren’t these calls recorded? I definitely won’t be recommending this business.
Dealer Response
Richard, this is concerning to hear and far from the professional behavior we expect at our dealership. I want to assure you that we take your feedback seriously, and I'd like to discuss this further. Please reach out to me and I'll be happy to discuss this further. Thank you, Shawn Murphy - Service Manager - 860-290-6107
Maximum rating = 5
AAA towed my 2014 Lincoln from Northampton, MA to East
AAA towed my 2014 Lincoln from Northampton, MA to East Hartford. He said it was the starter. Hoffman could not replicate problem ...had car three days. Took home. Same no start the next day. Hoffman sent Mobile Hoffman who said it was the starter. Tow truck from Hoffman said it was starter. Finally replaced. It now starts. 80,000 miles rolled over today. I love my Lincoln
Dealer Response
Peggy, we are disappointed to learn that we did not get to the bottom of this issue sooner, but we are so grateful for your patience and understanding throughout the service process. Thank you for choosing Hoffman Ford and for sharing your kind words about our team!
Maximum rating = 5
Here at Hoffman Ford located in East Hartford CT we are dedicated to making your purchasing experience both professional and transparent. With 4.4 stars on Google we're highly recommended by our customers. Come visit us on Connecticut Blvd in East Hartford and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Ford Explorer F-150 or Mustang to meet your needs. Our fully staffed service department including highly trained Ford Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
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