250 Webster Square Rd
Berlin, CT 06037
Sales: 860-828-3546
Used Cars: 860-828-3546
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Berlin, CT that carry Ford, Lincoln
Overall Rating:
4.3 (out of 5)
91% recommend this dealer
1665 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I brought my vehicle for simple oil change and was told I
I brought my vehicle for simple oil change and was told I needed over $500 repair. They told me it was not covered under my warranty (CAREGARD). When I got home I called them and they told me it would have been covered but no one called. I contacted Dylan and he told me he would call me Monday but he never did. A female did call me and asked me how my service went when I explained to her what happened she stated her boss would call me, he did not. I used a live chat on the website and I was told the information will be passed on and I would get a call, still no call.
Dealer Response
Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team regarding a repair suggested, as well as your attempts to speak with someone on the phone. Please send us an email with your contact information so we may discuss this further. Thank you, Tasca Ford Customer Care Team info.fordberlin@tasca.com 860-828-3546
Maximum rating = 5
I brought my vehicle for simple oil change and was told I
I brought my vehicle for simple oil change and was told I needed over $500 repair. They told me it was not covered under my warranty (CAREGARD). When I got home I called them and they told me it would have been covered but no one called. I contacted Dylan and he told me he would call me Monday but he never did. A female did call me and asked me how my service went when I explained to her what happened she stated her boss would call me, he did not. I used a live chat on the website and I was told the information will be passed on and I would get a call, still no call.
Maximum rating = 5
I was very clear to the salesman that I wanted to finance
I was very clear to the salesman that I wanted to finance through FORD Motor Credit ONLY! I was preapproved for $147,000 and I am brand loyal. I also told the salesman to make sure that nobody is to do any hard inquiries on my credit besides FORD Motor Credit and the finance guy did two or three inquiries and dropped my credit score.
Dealer Response
Thank you for sharing your experience with us, Vincent. We understand your concerns regarding the multiple credit inquiries and how that has affected your credit score. At Tasca Ford Berlin, we value your loyalty and appreciate your feedback. Please feel free to reach out to me directly so we can discuss this matter further and work to find a solution. Your satisfaction is important to us. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546
Maximum rating = 5
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