Spradley Barr Ford Lincoln Greeley in Greeley including address, phone, dealer reviews, directions, a map, inventory and more

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4901 W 29th St
Greeley, CO 80634

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Sales: 970-237-4688

Used Cars: 970-237-4689

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Spradley Barr Ford Lincoln Greeley

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

420 out of 433 people said they would recommend this dealer

1 (out of 5)

Worst dealership experience I have ever had.

Reviewed by Erik in Denver, CONovember 17, 2020

The worst experience at a car dealership I have ever had (and I have had several). Starting with the sales staff, who knew very little about the company's policies and warranty, and had to leave to ask someone else with nearly every question I asked. The sales lady also knew next to nothing about the vehicle I regrettably ended up purchasing. The guy I worked with in finance was a complete jerk, and made it seem like I was wasting his time as he rushed through paperwork making multiple mistakes along the way causing rework and hand written amendments. It took the dealership a week to deliver the car after purchase which is entirely too long. Once the car was finally delivered, it had $3,000 worth of work that needed to be done to it. Spradley Barr claimed that the 2 estimates I received were wrong and only found one item that needed attention and then made me split the cost of repairs. The worst part about this was that it took 3 weeks to fix what should have taken 2 hours, and I felt like I was either being lied to the whole time, or their service department lacks competence. After leaving service, the car's issues remained and I question whether or not they actually made any repairs. I have never been so unsatisfied after making a significant purchase.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Lincoln

Reviewed by Dick and Cindy in Wiggins, ColoradoSeptember 19, 2020

Steve Hunt lined up this procedure for us and handled from beginning to end. Everything was done in a timely fashion. We were treated with courtesy and respect. Overall a pleasant experience.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

AVOID THIS DEALERSHIP

Reviewed by Maya in Boulder, COAugust 27, 2020

AVOID THIS DEALERSHIP. They are simply untrustworthy and unkind, and I hope my experience will show you the staffs' unfortunate behavior and priorities. After leasing a car for a few years, I wanted to buy it out. I had called a few dealerships to determine who had the lowest dealer fee. After speaking to the salesman David 4 days ago and the manager John twice yesterday, they had both reassured me that there are no other fees for buyout on top of the dealer fee so I would be paying $500 total. Once there, I started the process with the same David, who claimed we had never spoken before. After a roundabout conversation, he eventually stated that in fact Ford charges a $500 fee for buyouts AND the dealer fee is $800 for a total of $1300. Conveniently, I had spoken to Ford directly prior to this visit and learned that Ford most certainly does NOT charge a fee for buyouts. Clearly attempted deception. Following this, a second salesman named Matt stepped in. I thought he would provide some clarity and help alleviate the situation. Unfortunately, Matt's priority was to attempt to undermine me by stating that his phone records only show one call from my phone number to the dealer. After directly showing him my cell phone's call records and him seeing the repeated calls to the dealer, Matt again attempts to shift blame to me by asking, "Where did you get that number? It's not ours.." So to put this debate to rest, I simply call the number on my phone and place it on speaker, and all of us together hear Katie, the receptionist of this dealer, answer the phone. Obviously I had spoken to this dealer a few times and was reassured of what I would be paying. But on arrival, David dismisses responsibility by claiming we've never spoken and tries to push a "Ford fee" on me, and then Matt attempts to undermine me by saying I've only spoken to the dealership once which simply was not the case. As a woman coming into a dealership to buy a car, I expect salesmen to try to play me a bit, but this was outright devious and disrespectful, and a complete waste of my time. Please save your money and time and go elsewhere where you will be treated with respect.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Spradley Barr Ford Lincoln Greeley

Spradley Barr of Greeley is proud to serve Greeley with quality Ford and LINCOLN vehicles. With models like the F-150, Edge, LINCOLN MKS and LINCOLN MKZ, we have something for every taste and need. Come visit us at 4901 29th St to see our vehicles and take one for a test drive.

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