1114 Motor City Dr
Colorado Springs, CO 80905
Sales Department
Sun | Closed |
Mon | 8:30am – 7:00pm |
Tue | 8:30am – 7:00pm |
Wed | 8:30am – 7:00pm |
Thu | 8:30am – 7:00pm |
Fri | 8:30am – 7:00pm |
Sat | 8:30am – 7:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:30pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Colorado Springs, CO that carry Lincoln
Showing the most recent reviews from Cars.com and DealerRater.
Worse Service department ever
DO NOT TAKE YOUR VEHICLE TO SERVICE AT PHIL LONG. WORST SERVICE EXPERIENCE WE HAVE EVER RECEIVED. Purchased 2021 Navigator and within a month also purchased a 2021 Aviator. We had recalls on both and had to several months for them to fix it. When we took it in we had to deal with Daniel who should not be working in customer service, He is rude and does not listen to the customer. We had other issues that were under warranty but they did not get addressed. Daniel only does what he wants to do. Last time we took it they were supposed to fix the bent sun visor and they replace it with a visor that was in worse shape than the original. Now our interior lights do not work, the garage remote on the visor does not work and our massage seats do not work. We gave up on this dealership and taking it to Landmark who can hopefully fix their incompetent work. We purchase new cars every 3 to years and will never go back to any Phil Long dealership. We tried calling the service manager and they don't even bother to call back.
Maximum rating = 5
Elizondo
I recomend Davis he was a wonderful person to work with.
Dealer Response
Thank you for the kind review!
Maximum rating = 5
Free Safety road service
Thanks for your help Daniel, in getting me taken care of
Dealer Response
Hi Carolyn, thank you so much for your positive comments about Phil Long Lincoln!
Maximum rating = 5
Phil Long Lincoln located in Colorado Springs CO is proud to be one of the premier Lincoln dealerships in the Colorado Springs area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Phil Long Lincoln a good one for the life of your vehicle.
Whether you need to purchase finance or service a new or pre-owned Lincoln you've come to the right place. If visiting Phil Long Lincoln in person doesn't fit your busy schedule then complete our contact us form and a Lincoln specialist will be in touch.
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