Phil Long Lincoln in Colorado Springs including address, phone, dealer reviews, directions, a map, inventory and more

1114 Motor City Dr
Colorado Springs, CO 80905

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Phil Long Lincoln

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

126 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Worse Service department ever

Reviewed by Angry Navi owner from Denver, COFebruary 27, 2023

DO NOT TAKE YOUR VEHICLE TO SERVICE AT PHIL LONG. WORST SERVICE EXPERIENCE WE HAVE EVER RECEIVED. Purchased 2021 Navigator and within a month also purchased a 2021 Aviator. We had recalls on both and had to several months for them to fix it. When we took it in we had to deal with Daniel who should not be working in customer service, He is rude and does not listen to the customer. We had other issues that were under warranty but they did not get addressed. Daniel only does what he wants to do. Last time we took it they were supposed to fix the bent sun visor and they replace it with a visor that was in worse shape than the original. Now our interior lights do not work, the garage remote on the visor does not work and our massage seats do not work. We gave up on this dealership and taking it to Landmark who can hopefully fix their incompetent work. We purchase new cars every 3 to years and will never go back to any Phil Long dealership. We tried calling the service manager and they don't even bother to call back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)


Reviewed by Irma from Purblo, coloradoSeptember 21, 2022

I recomend Davis he was a wonderful person to work with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the kind review!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Free Safety road service

Reviewed by Carolyn from Colorado Springs,COSeptember 01, 2022

Thanks for your help Daniel, in getting me taken care of

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Carolyn, thank you so much for your positive comments about Phil Long Lincoln!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Phil Long Lincoln

Phil Long Lincoln located in Colorado Springs CO is proud to be one of the premier Lincoln dealerships in the Colorado Springs area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Phil Long Lincoln a good one for the life of your vehicle.

Whether you need to purchase finance or service a new or pre-owned Lincoln you've come to the right place. If visiting Phil Long Lincoln in person doesn't fit your busy schedule then complete our contact us form and a Lincoln specialist will be in touch.

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