Big Valley Ford Lincoln in Stockton including address, phone, dealer reviews, directions, a map, inventory and more

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3282 Auto Center Circle
Stockton, CA 95212

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Hours Toggle

Sales Department

Sun 9:30am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Big Valley Ford Lincoln

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

1225 out of 1230 people said they would recommend this dealer

2 (out of 5)

Repair

Reviewed by Lee in Stockton CaMay 08, 2019

My vehicle was not repaired, and they would not return my phone calls, I will never go back to them for repair work or even to purchase a vehicle.

Customer Service 2

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Big Valley Ford - Breach of contract

Reviewed by Sonia in Turlock CA,April 01, 2019

I bought a vehicle from this dealership. Large selection of vehicles. We were looking for certain additions to the vehicle. At the point of the sale, salesman and sales manager agreed to add certain additions stated on the contract. Unfortunately, three months later we got notified that they were unable to go through what was promised because they miscalculated and it would come out expensive for them. It was disappointing to have bought the vehicle and have found out later they would not follow through.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Big Valley Ford - the anti-stealership experience

Reviewed by James Lazo in Stockton, caMarch 22, 2018

Stealership - how often have you heard the word? I’ve always been a skeptic when it comes to dealership service centers. I’ve been a victim of scams and fraudulent repairs in the past until I learned to work on my own vehicles. All these negative perceptions of dealerships changed after I had purchased a truck at big valley ford. All the truck’s services and repairs were done at the dealership and my service writer David makes sure I never get disappointed again. He is very thorough in sending me updates about what’s wrong with the vehicle and gives me advice on what to do now and what can be done later. He always makes sure that they work around my schedule and make the experience a lot less of an inconvenience. Just for what this guy has done, I have become a loyal customer and will buy another Ford. I’ve been helping some friends and family decide on which dealerships to choose and most of them chose Big Valley Ford just because of what I have experienced. Thank you guys, and keep it up.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Big Valley Ford Lincoln

Big Valley Ford Lincoln is proud to be one of the premier dealerships in the Stockton area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Big Valley Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford or Lincoln you've come to the right place. Be sure to look at our current specials and promotions for the very best offers!

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