Livermore Ford Lincoln in Livermore including address, phone, dealer reviews, directions, a map, inventory and more

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2266 Kitty Hawk Rd
Livermore, CA 94551

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Sales: 925-309-8682

Used Cars: 888-375-6796

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Livermore Ford Lincoln

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

450 out of 503 people said they would recommend this dealer

2 (out of 5)

Not again at Livermore Ford

Reviewed by Stephen Lanza in Livermore, CaJune 05, 2021

I went to Livermore Ford to look for a truck that was a few years old. They had a number of available trucks in my price range. The sales and customer service unfortunately was poor and included the following experiences: 1) Livermore Ford embedded $1,100 in additional costs in the price not disclosed until I told them their math did not add up (when they added taxes). Then they admitted it, but tried to include the adds without disclosure. They also did not disclose pricing on the vehicle. 2) they only included one key without ever telling me there were not two 3) when I called to talk to the sales manager, the sales person hung up on me and then would not answer the phone 4) texted the sales person asking about the additional key, no reply 5) call to sales manager also went unanswered forcing me to actually go back for the dealer who did not help me.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

2 (out of 5)

Unprofessional and unpleasant

Reviewed by Andrew Warren in Livermore,CAMay 18, 2021

Salesman new very little about the car. Said the car would be detailed but only ran through a car wash. At one point was allowing me to take car home night before to see how I liked it but changed their mind unless I gave them a check for down payment when i wasn?t positive I was buying yet. Said they would email my paper work with warranties. Three days later I haven?t seen that.

Customer Service 1

Buying Process 2

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Buyer

Reviewed by Lakhwinder Brar in Madera, CaFebruary 19, 2018

Really smooth transaction they got my new 2018 Navigator ( Black Label ) ordered and delivered in time frame promised. Keep me in the loop the whole time.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Livermore Ford Lincoln

Welcome to Livermore Ford! Our main focus is customer service and we want to exceed your expectations. With over 600 New and Pre-Owned vehicles we are sure to have a Ford Lincoln or quality Pre-Owned vehicle that will meet your needs! Our Service and Parts Department can also keep your vehicle in top shape! Thank you for visiting and we look forward to assisting you soon!
www.livermoreford.com

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