South Bay Ford Lincoln in Hawthorne including address, phone, dealer reviews, directions, a map, inventory and more

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5100 W Rosecrans Ave
Hawthorne, CA 90250

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Sales: 888-231-7341

Used Cars: 888-487-2602

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 6:30am – 5:00pm

Reviews of South Bay Ford Lincoln

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

115 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Found vehicle on CarGurus and I was dealing on lowering

Reviewed by JsmdakotaMay 30, 2022

Found vehicle on CarGurus and I was dealing on lowering the high price and I made several requests for a fair price to finalize the purchase. But the best they would reduce was $500 stating the don’t normally reduce the price but did it for a favor to me. Then I find their same vehicle listed on their carsforsale page with the original price crossed out and a $3000 reduced price being listed! So I asked the salesman 2 days later if they had recently lowered the price and he said “he just checked and and the price is the same” and he was still trying to get me to pay the extra $3000!!! Very unhappy with entire interaction!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Saturday I got a brand new 2022 Hybrid Escape and I think

Reviewed by B1chapmanApril 25, 2022

Saturday I got a brand new 2022 Hybrid Escape and I think this dealership deserve more the 5 starts. I had an amazing purchase experience with Christopher Quinn ( The seller gentleman ) who is extremely knowledgeable and amazing person. So far this is the only place that they are not charging the extra 7k for the shortage of cars during this season. My car is amazing and I'm extremely happy with the service. Moreover, The financing for the vehicle was also a great experience. Overall, I recommend This FORD dealer for new a new purchase . In addition to buying the car, we got a lunch treat as they have small restaurant in the premises. It was just an amazing experience ! I'm very thankful to the whole staff at this FORD Dealer.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They will trick you. Please be careful

Reviewed by A from HawthorneMarch 07, 2022

We purchased the insurance and pay more for some services. We are NOT supposed to pay changing oil and they started charging us. We told them but they said it doesn't include. We got confused but ended up paying. After 4years, we went to changing oil as always and they said we have one more free oil change. xxx. we are trying to contact to head office or sue them about this. Also we ask how much to fix some specific parts and they charged us $150 for just checking. This place is something.. We are gonna make a change with this xxxxxxxx place sometime near future.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About South Bay Ford Lincoln

South Bay Ford Lincoln has been serving the South Bay community for over 25 years. We are a family owned and operated dealership with 14 Presidents Awards for Sales and Service from Ford Motor Company. We sell New Ford and Lincoln vehicles as well as Pre-owned vehicles of all makes and models.

We are guided by our operating principles of family teamwork respect and integrity. Our goal at South Bay Ford Lincoln is to provide exceptional customer service one customer at a time and to create lifelong relationships with our team members guests and the community.

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