3050 Auto Mall Ct
Fairfield, CA 94534

Get Directions

Sales: 707-416-4421

Used Cars: 707-400-0299

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Ford Lincoln Fairfield

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

2042 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I’m currently involved in an ongoing legal matter with

Reviewed by hendrsn24October 30, 2025

I’m currently involved in an ongoing legal matter with Fairfield Ford, so I’ll keep this review focused on the facts as I experienced them. I brought my Ford F-450 in for service, and while the truck was in their possession, the seats went missing. What followed has been a long and disappointing process with little accountability or meaningful communication from the dealership. I’ve been a loyal Ford owner for years and have worked with many service centers, but this situation left me deeply concerned about how customer property is handled and protected. I hope that management and Ford Corporate take a closer look at how this location operates and ensure no other customer has to go through something similar.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Bill, We’re truly sorry to hear that you’ve had such a difficult experience. We understand how frustrating this situation has been for you. Because it’s part of an ongoing legal process, we’re not able to discuss the details publicly — but please know it’s being handled through the proper insurance and legal channels. Our team takes customer concerns very seriously and always strives to do what’s right. We’ll continue to cooperate fully and do our best to ensure a fair resolution for everyone involved. Sincerely, Mitchell Kudler, General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good job from the salesman, and no hassle time , every

Reviewed by Ying ching from 94565August 06, 2025

Good job from the salesman, and no hassle time , every thing is under control , nice work

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your kind words! I'm glad to hear that you had a hassle-free experience and that our salesman took great care of you. At Ford Lincoln Fairfield, we strive to keep everything under control for our valued customers. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Mitch Kudler | GM | 707-607-6929

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We purchase a used plug-in hybrid car from Ford Lincoln

Reviewed by Mark LeeJuly 13, 2024

We purchase a used plug-in hybrid car from Ford Lincoln Fairfiled and had an excellent and wonderful experience. Nathaniel earned a five-star because he was very responsive and prompt in communication with us from beginning to finish. He kept us informed each step of the way. He was professional, courteous and knowledgeable about the car. He went extra miles to accommodate our time schedule. The test drive and purchasing process was very smooth and took less than two hours. We absolutely recommend Nathaniel and Ford Lincoln Fairfield to everyone who is looking to buy a car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Ford Lincoln Fairfield and for sharing your positive experience, Mark! We are thrilled to hear that Nathaniel provided top-notch service and made the car-buying process smooth for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Mitch Kudler | GM | 707-607-6929

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ford Lincoln Fairfield

The team at Ford Fairfield is dedicated to providing you with a stress-free experience. Our dealership understands how important buying a new vehicle is and will do what we can to make the entire process as easy as possible. We're proud to be able to serve Fairfield, California, and the surrounding communities with somewhere they can find fair pricing, flexible financing, and the reliable service they need to keep their vehicles running at their best. As members of the community ourselves, we'll treat you like family and be upfront and honest throughout the entirety of your visit. Visit Ford Fairfield today to learn more about what we can do for you.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top