Horne Ford Lincoln of Nogales LLC in Nogales including address, phone, dealer reviews, directions, a map, inventory and more

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1777 N Grand Ave
Nogales, AZ 85621

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Sales: 888-379-1167

Used Cars: 888-379-1167

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Horne Ford Lincoln of Nogales LLC

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

66 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

EXCELLENT SERVICE-ESPECIALLY THE SERVICE MANAGER

Reviewed by George Kelley from NOGALES, AZJune 13, 2021

I HAVE DONE BUSINESS WITH HORNE FORD-NOGALES AZ- FOR 20 YEARS AND I HAVE ALWAYS RECEIVED THE MOST EXPERT SERVICE AND HONEST TREATMENT.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi George, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.8 (out of 5)

Horne Ford

Reviewed by Maritza Cervantes from Nogales, AZJune 11, 2021

Service center diagnosed issues and promptly communicated the timeline for completing the repairs

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible experience

Reviewed by Jesus Nido from Nogales , AZMay 31, 2021

I've been having trouble with my transmission control module for about a year ago, they replaced it under warranty, but after they completed that repair I begin having trouble with my car. On my overall experience. They were indifferent, I had to make many calls and trips to the dealer to find a fake resolution for my problem. The customer service from the manager is terrible, rude and extremely defensive, technicians committed many errors when performing their job, which is kind of scarry. They ended up telling me my transmission was bad to avoid working on my car, my car had been running great with out any mechanical repairs after they say the clutches were bad, I think they don't know how to use a computer neither a scan tool.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (520) 281-1976 and we will do our best to make this better. We hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Horne Ford Lincoln of Nogales LLC

Welcome to Horne Ford of Nogales! Located in Nogales AZ Horne Ford of Nogales is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Horne Ford of Nogales a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

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