9703 Midlothian Turnpike
Richmond, VA 23235

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Sales: 804-993-8651

Used Cars: 804-993-8651

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Sheehy Lexus of Richmond

Overall Rating:

4.3 (out of 5)

92% recommend this dealer

299 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Waited 15 minutes for service person appointment was made

Reviewed by joyceirobinsonOctober 31, 2025

Waited 15 minutes for service person appointment was made for 2, 6 cars ahead on me. Pick up a loaner not told about the $10.per gallon for used gas. No one call to say your car ready. Worst car wash ever. I’ve been to two other dealers (different state). Won’t go back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sheehy Lexus has phenomenal service as always!

Reviewed by elain from Ivy VAOctober 14, 2025

Sheehy Lexus has phenomenal service as always! Kyle and Daniel met all my car needs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service.

Reviewed by Theresa.copelandgarnerSeptember 25, 2025

Excellent customer service. I will recommend them to my friends. From beginning to end. Representative keep me informed.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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