12831 Jefferson Ave
Newport News, VA 23608

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Sales: 757-234-6000

Used Cars: 757-234-6000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Priority Lexus Newport News

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

633 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and efficient also friendly service, and I

Reviewed by Tatee .cummingsDecember 08, 2025

Great service and efficient also friendly service, and I was kept posted on the progress

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

That's wonderful to hear! We're so glad you had great, efficient, and friendly service, and that you were kept posted on the progress.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They fixed my car and are transparent about the condition

Reviewed by kueijih.luNovember 30, 2025

They fixed my car and are transparent about the condition of my car. They are also friendly and care about my safety.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us! We are thrilled you received transparent and safe care from the Priority Lexus Newport News team. We truly appreciate your feedback!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service at this dealership is top-notch.

Reviewed by Silverlex25November 25, 2025

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business matters, but you also matter.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review! We are thrilled to hear that you've had a top-notch experience with our team. We are grateful for your business and we hope to serve you again at Priority Lexus Newport News!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Priority Lexus Newport News

We know that prospective customers are extremely well educated when researching their next vehicle. Priority Lexus Newport News has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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