Westside Lexus in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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12000 Katy Fwy
Houston, TX 77079

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Sales: 281-584-2216

Used Cars: 832-871-3221

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Westside Lexus

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

2248 out of 2272 people said they would recommend this dealer

1 (out of 5)

Out of State Buying Nightmare

Reviewed by John Chenoweth in Dunedin, FloridaAugust 20, 2019

I was in the market for a used Lexus GSF and based on market had to look outside Florida. I had a very low mileage Honda Type R that I was looking to trade. (2,800 miles) Doug Philipps (Sales Manager Westside Lexus) was sending me info and working the transaction on a Certified 2016 Lexus GSF. The photos and representation were very misleading and when I drove to the dealership ( over 1,075 miles from Florida) the vehicle was not even close to excellent condition inside and out. The vehicle had so many rock chips on the front of car . The front would need repainting and the carbon fiber spoiler repaired. The side had been dinged and paint was left with chips on the vehicle. ( no touch up paint) When I arrived I was met by Danny Garza. He seemed to care very little about my representation about the cars condition and put no effort into the time and effort I put into buying a car from them. I never received a phone call or email. I tried to call Doug from Dealership that Monday August 5, 2019 with Danny standing there but didn't speak with him. I just can't believe a Lexus Dealership does business this way.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Amazing service

Reviewed by Brenton Hughes in Houston tcJune 20, 2019

I’ve never seen better service at a dealership. They were very quick and attentive. They even offered a loaner so I could run errands during my hour wait time. Super friendly. So glad I finally have had a pleasurable experience getting service work done.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Lexus Service

Reviewed by Corey Lewis in Houston, TxMarch 30, 2017

Great experience every time I take either of my lexus vehicle in for service.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Westside Lexus

Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.

As Your local Lexus Auto Dealer, located in Houston TX, Westside Lexus is proud to provide new and used Lexus cars, parts, accessories and service to the fine drivers of Northwest Harris, Jersey Village, Mission Bend, Katy and surrounding areas.

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