2010 Rosa L Parks Blvd
Nashville, TN 37208
Used Cars: 888-440-8855
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Nashville, TN that carry Lexus
Overall Rating:
4.9 (out of 5)
96% recommend this dealer
595 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
First big mistake I buy my car from Lexus downtown they
First big mistake I buy my car from Lexus downtown they are discrimination people working there specifically all manager and the sales man ROMAIN he is the man not stay own his own words And the manager he was white old man he should not be in this place he is a big disrespectful person Then this visit my oil change but who did the car wash after that thy hit my vehicle and I asked but no one answered me brand new vehicle they hit and no one take responsibility Service man he was good but I told him tell the Justin call me but they did not call because my oil service and the car paint deal I have it when I bought the new vehicle now they said you didn't have it very bad and poor customer service they have I really wish I can't buy car from them not recommend at all ,
Dealer Response
We are very disappointed to see that we did not meet the high standards we set for ourselves at Lexus Downtown. I would like to speak with you about your sales and service experiences so that I can gather more detail and ensure that your concerns are addressed. Would you consider calling me? I would appreciate your time. Sincerely, Zack Miller - Service Director - (615) 630-6009
Maximum rating = 5
Martin Toledo was amazing to work with and did a great
Martin Toledo was amazing to work with and did a great job in finding my GX 550 for me. I would definitely recommend Martin and Lexus of Nashville.
Dealer Response
Thank you for the fantastic review! We're thrilled to hear Martin helped you find your Lexus GX 550. We truly appreciate your recommendation of Martin and the team at Lexus of Nashville!
Maximum rating = 5
Joseph Chargois, Lexus of Nashville, sold me my first
Joseph Chargois, Lexus of Nashville, sold me my first Lexus in 2022. I did not hesitate to contact Joseph when I unexpectedly required yet another Lexus. Joseph did not disappoint. He quickly located the vehicle which would best suit my needs and, as Joseph does, put all the pieces in place, without a snag. He introduced me to Justin Redmond, Finance Manager, who effortlessly guided me through the required paperwork. Bhavin Patel, Technology Specialist, waved his magic wand and arranged to have all things "connected". What a pleasant soul. I am thankful for the expertise and kindness of Joseph Chargois. His years of experience definitely benefited my purchase. THANK YOU JOSEPH, job well done! I find it reassuring to know you and the kind folks of Lexus of Nashville are there to help as needed.
Dealer Response
Thank you for choosing Lexus of Nashville again! We're thrilled Joseph, Justin, and Bhavin made your experience seamless and enjoyable. Your trust and feedback mean the world to us. Congratulations on your new Lexus, Gina!
Maximum rating = 5
Our passion at Lexus of Nashville is providing you with a world-class ownership experience. We believe an owner of a world-class automobile should receive world-class treatment. This means providing knowledgeable sales professionals who take the time to really understand your needs an extensive selection of new and high quality pre-owned vehicles from which to choose and expert automotive service performed with integrity and at competitive prices. We share the thrill our customers get from owning and driving a world-class automobile and are committed to providing a Lexus experience that keeps you coming back.
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