Lexus
New Car Dealership in Willow Grove, PA
Overall Rating
3.7/5
Read dealer reviews
Thompson Lexus Willow Grove in Willow Grove, PA, is proud to be an automotive leader in our area. Since opening our doors, Thompson Lexus Willow Grove has kept a firm commitment to our customers. We offer a wide selection of vehicles and strive to make the car-buying process as quick and hassle-free as possible. Customers enjoy complimentary amenities, such as car wash and vacuum with every service, courtesy shuttle service, loaner vehicles, Lifetime PA State Safety Inspection and more. In addition to being one of the most advanced technology-focused dealerships in the region, the facility is environmentally-conscious and energy-efficient.
Our certified mechanics know how to keep your new Lexus fine tuned and safe. So if you are in Willow Grove or the surrounding area, check out Thompson Lexus Willow Grove!
Thompson Lexus Willow Grove Reviews
Overall Rating
3.7/5
4 out of 6 people recommended this dealer
Overall Facilities:
4.8/5
Look around 1st
Reviewed by Effie Cardwell
in Glenside, PA
January 14, 2021
I want to start by saying I wish I could write a better review. I LOVE my new Lexus but I am not happy with the dealership at all. First they sold me a warranty that was not cancellable or refundable on my 1st truck. When I went to trade in my truck and get a new one is when I found about it. So there is about $900 thrown in the trash. But the worst part was it took 3 weeks to report my pay off. I emailed and called multiple times and no response at all from the finance department. The general manger is good at responding to phone calls, which I appreciate but it shouldn't have to get that far. I could go on and on with the constant issues with this dealership. The "I'm sorry" line is getting old. I will be looking for a new dealership to service my truck. I do not recommend going here. There are other Lexus dealerships... I recommend looking around.
Fantastic customer service
Reviewed by John
in Philadelphia, PA
August 11, 2020
I knew exactly what car I wanted and this dealership was the only one that had it within 500 miles. Easy process from start to finish. Price was dead on. Manager and sales worked with me throughout. Not a hitch.
Beautiful space, good people
Reviewed by Derek G
in Conshohocken,PA
August 21, 2017
My used car search on cars.com brought me here.
Everybody at Thompson, from start to finish, was very friendly and helpful.
It didn't matter that I was there to buy a pre-owned Nissan, not a Lexus.
I received nothing but courtesy and respect from all with whom I interacted.
Every time I was there, everybody said "hi" and offered me a drink or snack from the open kitchen in this beautifully designed and appointed dealership.
