2560 Maryland Rd
Willow Grove, PA 19090

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Sales: 267-898-2592

Used Cars: 267-898-2521

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:00pm

Reviews of Thompson Lexus Willow Grove

Overall Rating:

4.9 (out of 5)

85% recommend this dealer

94 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I want to express my sincere gratitude to Maria from

Reviewed by talantkanNovember 17, 2025

I want to express my sincere gratitude to Maria from Thomson Lexus Willow Grove for her professionalism, patience, and kindness. I recently purchased a 2026 Lexus TX350 F-Sport, and Maria guided me through the entire process — from choosing the car to completing all the paperwork. She made everything smooth, transparent, and enjoyable. It’s rare to meet someone who truly cares about their customers the way she does. However, I’d also like to point out one thing regarding the finance department. During the loan process, they ran four hard inquiries on my credit report, which negatively affects my score. In addition, even though my verified annual income is over $120,000, the approval amount was limited to around $50,000 — which was a bit disappointing, especially since other banks such as Chase, Credit Union, Ukrainian Bank, and KRFCU approved me for significantly higher amounts with no issues. Overall, it was a great experience thanks to Maria and the sales team — I truly appreciate their help. I just hope the finance department improves its approach to reviewing qualified customers in the future.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for the 5-star rating and kind words about Maria, she's the best! We appreciate the feedback on the finance department and will share it with our management team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Inquired about a used Lexus that sold prior to my

Reviewed by Jim from Apalachin, NyNovember 16, 2025

Inquired about a used Lexus that sold prior to my arrival. Very good communication skills at the dealership!

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Jim, thanks for the 5-star review. We appreciate hearing that the communication was top notch.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and helpful salesman.

Reviewed by R Rendler from Perkasie PaNovember 15, 2025

Very professional and helpful salesman. Treated very well and dealership customer friendly. Thank you Thompson Lexus.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for the 5-star review! We're happy all worked out so well and look forward to seeing you again,

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Thompson Lexus Willow Grove

Thompson Lexus Willow Grove in Willow Grove PA is proud to be an automotive leader in our area. Since opening our doors Thompson Lexus Willow Grove has kept a firm commitment to our customers. We offer a wide selection of vehicles and strive to make the car-buying process as quick and hassle-free as possible. Customers enjoy complimentary amenities such as car wash and vacuum with every service courtesy shuttle service loaner vehicles Lifetime PA State Safety Inspection and more. In addition to being one of the most advanced technology-focused dealerships in the region the facility is environmentally-conscious and energy-efficient.

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