15025 Perry Hwy
Wexford, PA 15090
Sales: 877-843-6576
Used Cars: 888-484-4998
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 4:30pm |
| Tue | 7:30am – 4:00pm |
| Wed | 7:30am – 4:30pm |
| Thu | 7:30am – 4:30pm |
| Fri | 7:30am – 4:30pm |
| Sat | Closed |
See all dealerships near Wexford, PA that carry Lexus
Showing the most recent reviews from Cars.com and DealerRater.
Great purchasing experience with this dealer.
Great purchasing experience with this dealer. Adeel, our highly recommended sales person, helped us go through the trade in process and the purchase of our new vehicle professionally. The dealer offers its customers life time oil change that amazed me too!
Dealer Response
Roger, thank you for sharing your experience! We are thrilled that you had an amazing visit with Adeel and the team. Congratulations on your new ride, we wish you safe travels ahead. Please let us know if you need anything else in the future. - The Lexus of North Hills Team
Maximum rating = 5
Refused 2cd test drive.
Cameron the sales guy refused me a second test drive on a car I was interested in buying. He lied and said I had taken 10 test drives (3 in one day according to someone) which is ridiculous. I've taken only 3 test drive in 3 different cars over 2 months. Why would they exaggerate??? If I'm spending $36k-$45k on a car, I feel I can take as many tests as I want...and they should feel the same way! I used to admire this dealership for it's quality service but now have my doubts. As an 80 year old senior, I feel treated as if I couldn't afford or was not serious about buying a car...as if I was just joyriding! I've bought over 16 cars in my lifetime and can assure you that those offensive assumptions are false. And when I do buy, it won't be with salesperson Cameron! This complaint will also be sent to Mr. Rorhich(sp).
Dealer Response
Robert, I am sorry to hear that you had a negative experience with our sales team. We value our guests and their time, and it is never our intention to make anyone feel unwelcome or unsupported. I would like to address your concerns directly and see what more we can do to help you find the perfect car. Please give me a call directly so we can discuss this further. Thank you, Darlene Zada - Sales Manager - 724-940-1400
Maximum rating = 5
Don’t get caught
Strung me along for 15 months for NX 350 hybrid luxury.would not take deposit was told I couldn’t order one 15 month later I get text from salesman Bob that he couldn’t get us a car. Not even a phone call even though he called me numerous times to string us along
Dealer Response
Tom, I am sorry to read this review. We strive to deliver a seamless and straightforward purchase experience, and we never intend to mislead or inconvenience our guests. I apologize for the lack of communication on behalf of my team and assure you that we will use this feedback to better our practices in the future. If there is anything more we can do to assist you or help make things right, please feel free to reach out. Best, Darlene Zada - Sales Manager - 724-940-1400
Maximum rating = 5
Welcome to Lexus of North Hills. On behalf of our staff thank you for visiting us on the internet and giving us an opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest services in the luxury automotive industry.
Our professional and well trained staff is ready to assist you with your automotive needs. Just let us know by email or phone what we can do to be of service to you.
It is my personal commitment to see that all of your expectations are not only met... but exceeded.
Sincerely
Salvatore Cerra
General Manager
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