Thompson Lexus Doylestown in Doylestown including address, phone, dealer reviews, directions, a map, inventory and more

50 W Swamp Rd
Doylestown, PA 18901

Get Directions

Sales: 267-327-4919

Used Cars: 267-544-1690

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Thompson Lexus Doylestown

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

150 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Peter and Thompson Lexus operates with integrity!

Reviewed by TonyTDecember 01, 2022

Peter and Thompson Lexus operates with integrity!!! On this ground, they will always have my business. Thank you.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the wonderful review of Thompson Lexus Doylestown!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Mike the service manager called to speak about my

Reviewed by MaushermanSeptember 14, 2022

Mike the service manager called to speak about my experience was extremely unprofessional and even disconnected our call because he was finished with the conversation. I will raise my issues with corporate at this point. I’m not sure who hired Mike but he’s not worth his pay if he is hanging up on customers for no reason. Also I scheduled three out of four oil changes via the app that Lexus has you pay monthly for. Mike had no idea you can even do this. It sound like Doylestown Lexus needs an education in the services and customer service they provide. Keith and Mike could care less that their service is subpar. We have purchased 5 Lexus’s all from Lehigh valley and will not return to Doylestown. Purchase was great service is awful go somewhere else it took 4 times of scheduling a simple oil change to actually get the service half complete they advertise to offer complementary detailing and cleaning of the car that didn’t actually happen they drove the car through the nearest car wash and called it a day. Very underwhelmed with Lexus of Doylestown and will be returning the Lexus of Lehigh in the future. You purchase a 70,000 suv from them you would expect better service avoid this Lexus and go else where.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Meagan, we are sorry that your experience was unsatisfactory. Our General Manager will be contacting you to discuss all your concerns.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Nothing but great things to say.

Reviewed by sdsde43e43August 01, 2022

Nothing but great things to say. My sales rep was super friendly and made the whole process very simple and quick. Not one complaint.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share about your experience with Thompson Lexus Doylestown!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Thompson Lexus Doylestown

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Doylestown Pennsylvania the staff at Thompson Lexus will help you find the Lexus vehicle you want.

Come on in and take a test drive! Our sales staff will help you find that new Lexus or quality used car that you have been searching for.

We are conveniently located at Routes 313 & 611. The entire staff at Thompson Lexus looks forward to serving you!

Ready to buy? Get a price quote before visiting the dealership.

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