Kendall Lexus of Eugene in Eugene including address, phone, dealer reviews, directions, a map, inventory and more

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330 Goodpasture Island Rd
Eugene, OR 97401

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Sales: 855-981-5519

Used Cars: 888-852-6631

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Kendall Lexus of Eugene

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

106 out of 112 people said they would recommend this dealer

5 (out of 5)

2015 Lexus RX350

Reviewed by James Quan in Medford, ORMay 23, 2021

I did most of the research online and had no problem once I showed up on site., everything went smoothly. The whole process including test drive and paperwork took less than two hours!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Kendall Lexus

Reviewed by Mona Brooks in Medford, OregonMay 05, 2021

They have treated us with respect and made the buying and service process easy

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience from a customer 100 miles away

Reviewed by Tuan Pham in Portland, OregonApril 30, 2021

We live in Portland area but in May 2020 purchased a Rx 450h at this dealer due to unavailability of our wanted model in Portland. Into about month 2 of driving a squeaky noise developed when brake pedal is pressed. The symptom keeps coming and going away unpredictably. We consider the dealer in Portland our go to service provider due to much closer distance, and brought our vehicle in with audio recordings of the brake noise (Whenever we were there by appointment, the noise was not present though, so I thought the audio recordings would help). We made 2 appointments with Lexus of Portland and they could not conclude what was wrong. The noise then went away for about 2 months, and came back recently, very annoying. After a bad experience at Lexus of Portland with another vehicle, I tried locating the issue myself online and found it kinda common with the Lexus Rx 450h. Then came a happy birthday email from Carrie the sweet lady who sold us the Rx 450h. I got back to her asking for help (included an online video replicating the symptom), and got her attention instantly. Right the next day we got a call from Melissa at Kendall service department telling us that thanks to the video we included they may get hold of what's going wrong and we setup a service appointment for following week. As I'm writing this review, one week after our Rx 450h was serviced at Lexus of Kendall, the vehicle is as quiet as it should when the brake pedal is pressed. After almost one year bearing the brake noise off and on we are super happy with both sale and service department of Lexus of Kendall. We shall come back to them whenever we can. Thank you so much Carrie and Melissa! I still wonder why such a common issue, listed in Lexus service bulletin as BRAKE ACTUATOR L - SB - 0005 - 21, could not be located by Lexus of Portland? Hope they will read this review. We bought our first Lexus from them in 2008.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Kendall Lexus of Eugene

Welcome to Kendall Lexus of Eugene, Oregon
In addition to the entire Lexus new vehicle line we have an excellent selection of preowned vehicles. The Kendall Lexus Service check-in is convenient and easy to use. Please visit our Parts area and view a wide selection of Lexus accessories. A comfortable lounge is available with hot coffee, cold sodas, and freshly baked cookies for your enjoyment while our Lexus-trained technicians care for your Lexus.

At Kendall, our mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals.

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