Lexus of Dayton in Dayton including address, phone, dealer reviews, directions, a map, inventory and more

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1777 Lyons Rd.
Dayton, OH 45458

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Sales: 937-506-4125

Used Cars: 937-506-4140

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of Lexus of Dayton

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

46 out of 49 people said they would recommend this dealer

3 (out of 5)

Inconsistent Performance

Reviewed by Joe Jackson in Troy, OhioAugust 28, 2020

Our salesperson was unable to demonstrate the navigation system; we were referred to Eric, the technical expert for the dealership. Eric was terrific! I told the general manager the Eric could triple their pre-owned sales!

Customer Service 2

Buying Process 3

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Do not recommend

Reviewed by Kiran in Beavercreek, OHJune 14, 2020

Very poor service thus far. Don't get me wrong. Nicest and most soft-spoken people I have met. However, I have made over 100 calls, 60 voicemails, 20 follow up emails and dropped by 6 times to remind them of the refund check they owe me and I still haven't received it. Mr. William Brooks authorized the refund in Feb 2020 and it's been 4 months of back and forth and still nothing. He is either always busy or dodging my calls or gone for lunch or it's his day off. Clearly, doesn't value my time or mesages. Most people would get frustrated at this point and may not follow up anymore on the $1000 refund. Very disappointed with the dealership and Mr. Brooks. Would not recommend a Lexus to any of my friends anymore. Adieu. Bottomline: Lexus of Dayton delaership service is good only as long as you are with them. No better than other OEMs then.

Customer Service 1

Buying Process 2

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

GREAT DEALER!!!

Reviewed by John Martin in kettering ohioAugust 25, 2018

Mathis at the used car dealership was great to work with! I was pleasantly surprised how upfront and honest he was about what was possible in purchasing the car I wanted. There was no back and forth on the price. I told him where I needed to be with my trade- in and purchase of the new car and he said he would check with the lender to see if we could get it done and we did. Thank you Mathias and the Lexus of Dayton staff and because of this experience you have gain a loyal customer.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Lexus of Dayton

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

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