13600 Brookpark Rd
Cleveland, OH 44135

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Sales: 216-539-9138

Used Cars: 216-586-3850

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Metro Lexus

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2700 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Couldn't be happier with our Sales Associate, Christian

Reviewed by noproFebruary 23, 2024

Couldn't be happier with our Sales Associate, Christian Miller, and Metro Lexus. They made purchasing a new car an enjoyable experience. I have purchased/leased three LS Sedans in the past from Metro Lexus. Leasing this 2024 RX 350 makes it number four. I doubt it will my last.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're delighted to know that Christian and the Metro Lexus team made your car purchasing experience enjoyable! It's fantastic to have you back for a fourth time, leasing the 2024 RX 350. We look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

You will do a mistake if you don't buy a Lexus but a

Reviewed by Elie WakedFebruary 21, 2024

You will do a mistake if you don't buy a Lexus but a bigger mistake if Colin was not your sales consultant, he was able to get us the TX 350 after we searched everywhere. He fought for it with the help of Eric, the sales manager, to get us the one we need despite Lexus are rare in the market and in the 500miles around us. We were very picky in our choice. Colin was very responsive, respectful and knowledgeable. We used to buy from other sales consultant but no one was like Colin. PM if you have more questions and Colin is the person to go with. Strongly recommend Metro Lexus.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Elie, we're delighted to know that Colin and Eric went above and beyond for you at Metro Lexus. It's great to see they were able to secure the Lexus TX 350 for you! We appreciate your strong recommendation - thank you so much!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Both Metro Lexus and Allison were great from the start to

Reviewed by Levent BaykutFebruary 21, 2024

Both Metro Lexus and Allison were great from the start to end. They were professional, provided clear communication and met their timelines. Really looking forward to a long term partnership with them

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Levent, we're delighted to know you had a great experience at Metro Lexus! We strive for clear communication and professionalism, so it's fantastic that this was reflected in your visit. Until next time, safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Metro Lexus

Welcome to Metro Lexus!

At Metro Lexus our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Please call or visit us today! Call and ask to speak with our sales dept. 216-916-6000

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