Metro Lexus in Cleveland including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

13600 Brookpark Rd
Cleveland, OH 44135

Get Directions

Sales: 216-539-9138

Used Cars: 216-586-3850

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Metro Lexus

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2085 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Great service. Just don’t get wiper blades

Reviewed by Tanika from North Royalton July 26, 2022

Everyone is very nice and they keep you updated and get you out as soon as possible. Only problem is the wiper blades. This is the fourth set of blades on this car. One was the initial that came with the car. But the three sets I have had placed on the car have all been very poor quality. One set I went back and had replaced days after having a set put on and both were awful. This last set I can barely see after using them and I just had them put in on Saturday. I think moving forward I will just buy my own blades and have them put on the car but all the other service I have received has been wonderful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

FIRST CLASS every step of the way with every person I

Reviewed by qtipchickJuly 24, 2022

FIRST CLASS every step of the way with every person I interacted with including the dogs.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience… Smooth and efficient

Reviewed by Irina B. from Cleveland, OhioJuly 23, 2022

I had great experience with Metro Lexus from the moment of my first initial call( Terry was very helpful and friendly) to my last signature on the paper for my new car. Whole team (Terry, Mike, Pete, Sky) were very efficient and made my purchase very smooth. They answered all of my hundreds of questions with ease and courtesy. Love the car!!! Thank you Metro!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Irina, we are thrilled that you were so well taken care of by Terry, Mike, Pete, Sky, and the team! Thank you for choosing Metro Lexus and for sharing your experience. Enjoy your new car!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Metro Lexus

Welcome to Metro Lexus!

At Metro Lexus our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Please call or visit us today! Call and ask to speak with our sales dept. 216-916-6000

Ready to buy? Get a price quote before visiting the dealership.

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