13600 Brookpark Road
Brook Park, OH 44142

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Sales: 855-957-2827

Used Cars: 866-983-5540

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus of Cleveland

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

3401 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a great experience working with everyone here.

Reviewed by lasamyhNovember 30, 2025

We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The dealership has a classy, clean, and professional

Reviewed by rowellNovember 30, 2025

The dealership has a classy, clean, and professional atmosphere, The environment is luxurious and people working around are all accommodating. Our salesman, Seth was knowledgeable, friendly, and truly attentive to every detail. The service was smooth and stress-free, and we felt confident in every step of the process.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Clean, Professional, Friendly dealership with a fair

Reviewed by JMANovember 30, 2025

Clean, Professional, Friendly dealership with a fair sales approach given our current economic environment. Had some discussion after an initial trade offer that I felt was underwealming and the dealership evaluated this and was willing to adjust to a satisfactory level. I consider that a management with honor and integrity. My salesman, Sam Ibrahim is a pleasant and very high quality sales person. I actually followed him from another dealership where I had purchased from him before to buy a vehicle at Lexus of Cleveland.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Cleveland

At Lexus of Cleveland, our goal is to exceed your expectations and to help you enjoy a luxury car-buying experience like no other. Our team of Lexus sales professionals are dedicated to serving all of your needs. They’re not only here to help you find a new or L/Certified Lexus, but to share their knowledge and expertise to help get you choose the Lexus which best fits your lifestyle and budget.

Ready to buy? Get a price quote before visiting the dealership.

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