Hendrick Lexus Northlake in Charlotte including address, phone, dealer reviews, directions, a map, inventory and more

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10830 Northlake Auto Plaza Blvd
Charlotte, NC 28269

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Hendrick Lexus Northlake

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1537 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly Recommend!

Reviewed by Caroline from Charlotte, NC July 25, 2022

On Saturday, I had the pleasure of working with Harris and Robbie, along with their fabulous team. The entire car buying process was a breeze thanks to the great customer service provided by all at this location. This is my second car from Hendrick Lexus Northlake, and I would recommend them again and again. The team is very knowledgeable and kept my husband and I well informed throughout the entire process. Harris was very accommodating and thorough in his search of their inventory, making sure he found the perfect options for us to see. The Hendrick Lexus Northlake team is here to take care of you, and you feel that as soon as you walk in the door.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Lexus snd customer service go hand in hand

Reviewed by Deb from Charlotte , N C Northlake dealershipJuly 18, 2022

Ted was great. While performing service ran into a snap that parts had to be ordered and Ted set me up with loaner right away. He was detailed in looking over my invoice and found a discount for the unexpected work. He was very good at keeping me up to date on timing and followed up after service to make sure my car was satisfactory.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Lucian is the Best Service Advisor

Reviewed by Colleen from Charlotte, NCJuly 16, 2022

Lucian is the reason why I keep coming to this dealership. He always gets me an appointment when I need it. He is efficient, friendly and ensures that my car is taken care of. He keeps me updated on the process, he makes waiting easy. Thanks Lucian

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Hendrick Lexus Northlake

Welcome to Hendrick Lexus Northlake in the Northlake Auto Mall. we're located just off of the I-485 and I-77 intersection in northern Charlotte. We are the northern Charlotte branch of the Hendrick Lexus group. Consider us your only source for new Lexuses in the northern Charlotte area. We are proud to be one of the 65 Hendrick auto dealers and even have members of the Hendrick President's Club on our staff.

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