Ray Catena Lexus of White Plains

We purchased a car about half a year ago, and till this day we cannot get a permanent plate. The documents were submitted to the dealership immediately, but it seems they were lost, we submitted updated documents again. Still no result. Noone is returning phone calls. We had to apply for temporary registration for the 4th time now. Each time temporary registration takes a working day from our calendar. Noone from Lexus can update us on the status, though the initial plan was to have permanent license plate in under 2 weeks! The buying experience was outstanding, but the fail with the license plate is really discouraging.

I had a great experience with Shavaune Shackleford at Ray Catena Lexus of White Plains. I appreciate the exceptional service he provided. I highly recommend him to anyone looking for a vehicle.

I have been a loyal Ray Catena Lexus of White Plains for several years because they offer reliable expert, professional, straight-forward service. Alan and the service department are always amenable and helpful. I recently purchased a new car and salesperson Shavaune Shackleford was extremely patient and helpful throughout the process. He listened to my needs and guided me in making the right decision. He continues to be responsive, patient and helpful after the purchase whenever I call or come in with questions. I can't say enough good things about this dealership and staff!