525 Tarrytown Rd
White Plains, NY 10607
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 7:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 7:00pm |
Tue | 7:00am – 7:00pm |
Wed | 7:00am – 7:00pm |
Thu | 7:00am – 7:00pm |
Fri | 7:00am – 7:00pm |
Sat | 8:00am – 4:00pm |
See all dealerships near White Plains, NY that carry Lexus
Overall Rating:
4.2 (out of 5)
99% recommend this dealer
856 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
No plate after half a year from the purchase
We purchased a car about half a year ago, and till this day we cannot get a permanent plate. The documents were submitted to the dealership immediately, but it seems they were lost, we submitted updated documents again. Still no result. Noone is returning phone calls. We had to apply for temporary registration for the 4th time now. Each time temporary registration takes a working day from our calendar. Noone from Lexus can update us on the status, though the initial plan was to have permanent license plate in under 2 weeks! The buying experience was outstanding, but the fail with the license plate is really discouraging.
Dealer Response
Elena, I extend my sincerest apologies for this situation. It was extremely difficult working with this out of state motor vehicle department. Your motor vehicle plates were sent out to you and it is my understanding that you received them yesterday. If you have any issues you can reach out to me directly. My name is Edward Vecchione. I hope your enjoying your Lexus.
Maximum rating = 5
I had a great experience with Shavaune Shackleford at Ray
I had a great experience with Shavaune Shackleford at Ray Catena Lexus of White Plains. I appreciate the exceptional service he provided. I highly recommend him to anyone looking for a vehicle.
Dealer Response
Thanks so much for this great feedback , Kendra! We're thrilled you had a great experience working with Shavaune and we hope to work with you again in the future!
Maximum rating = 5
I have been a loyal Ray Catena Lexus of White Plains for
I have been a loyal Ray Catena Lexus of White Plains for several years because they offer reliable expert, professional, straight-forward service. Alan and the service department are always amenable and helpful. I recently purchased a new car and salesperson Shavaune Shackleford was extremely patient and helpful throughout the process. He listened to my needs and guided me in making the right decision. He continues to be responsive, patient and helpful after the purchase whenever I call or come in with questions. I can't say enough good things about this dealership and staff!
Dealer Response
Thanks so much for this kind review, Joan. We look forward to seeing you next time!
Maximum rating = 5
Welcome to Lexus of White Plains! Our dealership is proud to serve our neighbors across White Plains Hartsdale and Scarsdale with the finest service and the most luxurious vehicles. It's our passion and our pride to make sure that our customers leave satisfied and with a vehicle they love that performs well for years. Whether you're here to lease or purchase that dream car find a payment plan for it or get it serviced so it stays in like-new condition we're here to help.
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